2001
DOI: 10.1177/003435520104400309
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Book Review: Dillman, D. A. (2000). Mail and Internet Surveys: The Tailored Design Method (2nd ed.). New York: Wiley 464 pp., $47.50 (hardcover)

Abstract: and has been a classic in the field of survey research methods. This second edition does an outstanding job of updating the first and providing research-based answers to countless questions about the how's and why's of survey research. This edition also takes the reader beyond traditional paper surveys into the Internet-based survey research era.The book's purpose is best stated in the Forward, where Dr. Dillman writes:My goal in this book is to articulate principles for tailoring the design of self-administer… Show more

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Cited by 7 publications
(3 citation statements)
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“…African American households were oversampled to increase response diversity (50% Caucasian, 50% African American). A survey packet was mailed to each household, and the recommendations by Dillman (2000) were used to increase the response rate: Specifically, we used various forms of contact, including a reminder postcard, telephone calls, and a follow-up packet over 4 to 6 weeks. Within this sample, 68 packets were nondeliverable, and 100 foster caregivers returned a completed survey.…”
Section: Recruitment and Sample Characteristicsmentioning
confidence: 99%
“…African American households were oversampled to increase response diversity (50% Caucasian, 50% African American). A survey packet was mailed to each household, and the recommendations by Dillman (2000) were used to increase the response rate: Specifically, we used various forms of contact, including a reminder postcard, telephone calls, and a follow-up packet over 4 to 6 weeks. Within this sample, 68 packets were nondeliverable, and 100 foster caregivers returned a completed survey.…”
Section: Recruitment and Sample Characteristicsmentioning
confidence: 99%
“…Another significant impediment to response is likely to be the inability to remind chiropractors to respond. Best practice for enhancing response rates in surveys is to initially send a “herald” notice that the survey is coming and important, then a despatch of the survey and at least two follow-up reminders at spaced intervals [47]. Unfortunately, ACORN will not allow this type of reminder system and this could impair response rates in future surveys of ACORN participants.…”
Section: Discussionmentioning
confidence: 99%
“…The Tailored Design Method of Dillman (2000) was employed. Just one reminder was given to non-respondent teachers to return the completed questionnaires because of resource constraints.…”
Section: Data Collectionmentioning
confidence: 99%