“…However, in the midst of such approaches, healthcare managers must continue to channel their intuition and exercise judgment, demonstrate critical and creative thinking, and cultivate a tolerance for ambiguity [ 10 , 11 , 12 ]—all skills best honed, this paper argues, through a sustained engagement with the humanities. Building on efforts to incorporate the humanities into the fields of organization studies [ 13 , 14 , 15 ], medicine [ 16 , 17 ], and other allied health professions [ 18 , 19 , 20 , 21 ], this paper seeks to demonstrate how the humanities might begin to play a role in healthcare management by focusing on three broad areas: (1) understanding the lived experiences of management, (2) offsetting the “tyranny of metrics” [ 22 ], and (3) confronting rather than avoiding anxiety. Hardly exhaustive, these areas are intended to foster recognition that both the humanities and healthcare management share a basic desire to understand a complex human world.…”