2016
DOI: 10.3399/bjgp16x688237
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Books: The FRAYED Consultation Model for Doctors Dealing with Unreasonable Demands from Difficult Patients: A Communication Skills Guide for Stressed GPs on How to Survive Doctor–Patient Conflict

Abstract: Who doesn't love a great mnemonic? Medics, with our memories continually being tested as the only determinant of our IQ, have traditionally relied on these helpful acronyms and rhymes to bolster our recall. Into the pantheon of legendary mnemonics strolls FRAYED as a structure for difficult consultations in general practice. Mirza writes in a conversational, funny, and honest voice, engaging the reader in his FRAYED model. The book is concise and easy to read, with no pretensions of being anything other than a… Show more

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