Bouncing back: HR professionals' experiences during times of disruption
Amina Raza Malik,
Laxmikant Manroop,
Jennifer A. Harrison
Abstract:PurposeThis study investigates human resource (HR) professionals' experiences during the COVID-19 pandemic.Design/methodology/approachThe study involves in-depth, semi-structured interviews with 37 HR professionals purposefully selected based on their prior involvement in managing pandemic-related challenges.FindingsThe findings reveal that HR professionals faced intensified organizational demands, leading to expanded job roles, increased workload, a change in pace and emotional pressures. However, participant… Show more
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