“…An alternative way to extract the second eigenvalue is instead of the 'kink' state with S = − 1 2 , -after implementing the duality transformation-to consider the anti-kink state consisting of a hole and a two-string state. Such configurations have been utilized in deriving the kink-antikink scattering amplitudes in the bulk XXZ model (see, e.g., [7]) as well as in open XXZ chain with the most general boundary conditions [15], where the 'duality' p ± → −p ± cannot be implemented for the derivation of the second eigenvalue of the boundary S-matrix. Note that the term depending on the boundary parameters (2.16) is 'double' compared to the diagonal case studied in [6,7].…”