Boundary work and identity construction in market exchanges

Ellis, Nick C.; Jack, Gavin; Hopkinson, Gillian; O’Reilly, Daragh

doi:10.1177/1470593110373430

Cited by 28 publications

(24 citation statements)

References 24 publications

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“…Ellis et al, 2010;Finch and Geiger, 2010). Therefore, as a future research and extension of this study, exploring the role of boundary object in service marketing settings provides a fertile ground for future research.…”

Section: Limitations and Future Researchmentioning

confidence: 93%

Case-Mix System as a Boundary Object: The Case of Home Care Services

Sajtos

Rouse

Harrison

et al. 2014

Australasian Marketing Journal

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A B S T R A C TGovernments worldwide face the challenges of an ageing population. New models of health services are being established to support older people to continue living in their homes with timely access to quality health services. Health care provision for older people, however, involves multiple stakeholders, who represent different views on health care, while working towards a common goal. This study presents an actionoriented collaborative process between funders, service providers and clinicians that showcases the development of a client classification (case-mix) system for home-based support service provision in New Zealand. In doing so, this study draws on the concept of boundary objects and develops a unique framework that explicitly showcases the process of aligning diverse stakeholder interests to reach a consensus. This study demonstrates how different manifestations of a single boundary concept-object can effectively bridge all knowledge boundaries and thus develops a new way of using boundary objects for creating effective collaborations.

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Section: Limitations and Future Researchmentioning

confidence: 93%

Case-Mix System as a Boundary Object: The Case of Home Care Services

Sajtos

Rouse

Harrison

et al. 2014

Australasian Marketing Journal

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“…Exchange is possible since institutions focus attention on a particular set of alternatives, which, in turn, enable controlled movement by restricting alternatives (Loasby, 2000, p. 299 Economic sociologists, on the other hand, show that social structures influence market actors, yet structures are also influenced in return. The main difference with economic thinking is that firms struggle to obtain not only profit maximisation, but also stability (Fligstein, 2001). Stability entails corporate decisions, which differ from profit maximisation only.…”

Section: Markets As Institutions/fieldsmentioning

confidence: 99%

“…(2) Field analysis -observing that subjective agency yields to market conventions (e.g., Fligstein, 2001). (3) Performativity -exploring how technology, artifacts, and calculative devices shape markets (e.g., Callon, 1998).…”

Section: Theoretical Approaches To Marketsmentioning

confidence: 99%

Theories of markets: Insights from marketing and the sociology of markets

Ruiz¹

2012

tmr

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The unclear understanding of markets creates a gap that deters the construction of a Theory of Markets. The aim here is to disambiguate, for the marketing reader, the use of the market concept. To further this aim, a literature review surveys three approaches anchored not only in marketing but also in the sociology of markets. From the sociology of markets, Network analysis, Field analysis, and Performativity are used. From marketing, Trade arenas of price uniformity, Consumers' cognitive frameworks, and Value systems are used. This literature review reveals that, to a large extent in mainstream marketing, markets are taken for granted. However, research streams within marketing, such as IMP, Macromarketing, or ServiceDominant Logic, have developed novel understandings of markets. This is the first time that a literature review on markets outlines understandings from both marketing and the sociology of markets.

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“…There are no such things as "natural" market boundaries (Dumez and Jeunemaitre 2010). Instead, markets are constantly subject to boundary work by a host of different actors, including, but not limited to, buyers and sellers, regulators, market analysts, and civil society organisations (Abbott 1995;Fligstein 1996;Ellis et al 2010;Finch and Geiger 2010). While it is well known that there is no correct way to delimit a market (Day 1981), these actors' efforts may occasionally result in market boundaries that for all practical purposes appear to be naturally given, at least for a time.…”

Section: Framing Market Boundariesmentioning

confidence: 99%

“…Performation struggles at the boundaries between markets Ellis et al (2010) show how market boundaries are shaped by the complex interplay of theory and practice when practitioners (wittingly or not) perform particular concepts. The sharing economy and its related concepts provide great examples of the practical relevance of market concepts.…”

Section: Framing Market Boundariesmentioning

confidence: 99%

Conceptual controversies at the boundaries between markets: the case of ridesharing

Chimenti

2019

Consumption Markets & Culture

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The drawing of boundaries has been deemed crucial for the shaping of markets. One type of such boundary is the boundary between markets to distinguish alternative market versions in all their heterogeneity. The so-called sharing economylargely enabled by the current wave of digitalisationrepresents a domain comprising many overlapping and contested market boundaries. This article explores how different conceptualisations of the sharing economy prompt strategic efforts to establish alternative market boundaries for the purpose of legitimising specific practices and to advance political and ideological ambitions. It also shows how this "boundary work" reinforces controversies when different processes of drawing boundaries interfere with and potentially threaten each other. Drawing on constructivist market studies, particularly the notions of framing and performation struggles, this article compares three dominating ridesharing platforms in Sweden: Uber, Skjutsgruppen and Heetch. ARTICLE HISTORY

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Boundary work and identity construction in market exchanges

Cited by 28 publications

References 24 publications

Case-Mix System as a Boundary Object: The Case of Home Care Services

Case-Mix System as a Boundary Object: The Case of Home Care Services

Theories of markets: Insights from marketing and the sociology of markets

Conceptual controversies at the boundaries between markets: the case of ridesharing

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