“…Many challenges to effective forecast information service provision have been reported through different studies, and typically they focus on several key problems or issues. A number of studies focus on the forecast information itself, and they typically point to the need to improve the timeliness, accuracy, and reliability and accessibility of information (Islam et al, 2013;DAE, 2018Fakhruddin et al, 2015;Kumar, 2021). This is accompanied by the considerable interest in enhancing scientific forecast models related to climate, weather and floods (Hammer, 2001;Hansen, 2004;Esquivel et al, 2018), and developing novel ICT technologies as a vehicle to enhance access to such information (Kumar et al, 2020;Muzreba, and Rahman, 2014;Hasan, 2015).…”