2011
DOI: 10.1007/s00779-011-0388-y
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Bridging the gender and generation gap by ICT applying a participatory design process

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Cited by 26 publications
(14 citation statements)
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“…An executive approach to technology design can therefore perpetuate digital inequality, because the resulting technologies may not be useable or meaningful for those who are not model users. Buchmüller et al (2011) further argue that the design of technologies is a social process rather than a technical one. Participatory design processes (or co-design, as the literature uses the terms interchangeably) attend to the quality of people's experiences at the computer interface (i.e., what people actually do) and locate these experiences in the broader ecosystems and social contexts for digital in/equalities; there is an expressed interest in how marginalized users interact with technologies, rather than assuming they do not, or cannot.…”
Section: Digital Inequality Digital Literacy and Participatory Techmentioning
confidence: 99%
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“…An executive approach to technology design can therefore perpetuate digital inequality, because the resulting technologies may not be useable or meaningful for those who are not model users. Buchmüller et al (2011) further argue that the design of technologies is a social process rather than a technical one. Participatory design processes (or co-design, as the literature uses the terms interchangeably) attend to the quality of people's experiences at the computer interface (i.e., what people actually do) and locate these experiences in the broader ecosystems and social contexts for digital in/equalities; there is an expressed interest in how marginalized users interact with technologies, rather than assuming they do not, or cannot.…”
Section: Digital Inequality Digital Literacy and Participatory Techmentioning
confidence: 99%
“…As authors, we comprise a member of the LinkVan project team (Dionne) as well as researchers (Suzanne and Sherry) who studied LinkVan's efforts to develop a literacy-friendly online service directory. As we describe in what follows, our experience in the LinkVan project challenged the very premise of technology-oriented responses to service provisions, and has led us to more closely examine the pedagogies and practices of participatory technology design (Buchmüller, Joost, Bessing, & Stein, 2011;Forlano & Mathews, 2014;Simonsen & Robertson, 2013). We begin by describing the digital landscape of the DTES, including the history, demographics, and social issues that shaped LinkVan's work.…”
Section: Introductionmentioning
confidence: 99%
“…The gender and STS researchers emphasized that Participatory Design has already been successfully applied to the development of user-appropriate, gender-and diversity-sensitive software within the context of computer science and informatics [22], [23]. They explained that this approach is capable of making highly subjective, socio-emotional user requirements visible, considerable, and transferable to design ideas and technical solutions.…”
Section: Negotiations About User Involvementmentioning
confidence: 99%
“…This is a facet of the theory that becomes more interesting as IT moves into the social space and new technologies bring the facility of co-sharing, collaboration, and social interaction into the environment (Parameswaran & Whinston, 2007). These are factors that are seen in women's use of IT along with the need to embed IT in daily life rather than identify it purely from a technical viewpoint (Buchmüller, Joost, Bessing, & Stein, 2011). This holistic approach to IT is not well recognised, as noted by Gillard, Mitev, and Scott (2007) in their examination of a UK consortium's attempt to bring more women (single mothers) into the IT workforce.…”
Section: Gender Diversity In Itmentioning
confidence: 99%