“…Respondents agreed that passive referrals were of little help and provided minimal, if any, assistance in accessing care. As shown in previous studies, active referrals are more successful for linking newly diagnosed persons to care (Craw et al, 2008, Gardner et al, 2005. The addition of a detailed, standard definition of an active referral in future CTR guidelines may be necessary to support the provision of an optimal level of service when referring to or providing linkage to care services.…”