Motivated by experimental evidence for mixed-valence correlations affecting the neutralization of strontium ions on gold surfaces, we set up an Anderson-Newns model for the Sr: Au system and calculate the neutralization probability a as a function of temperature. We employ quantum-kinetic equations for the projectile Green functions in the finite-U noncrossing approximation. Our results for a agree reasonably well with the experimental data as far as the overall order of magnitude is concerned, showing in particular the correlation-induced enhancement of a. The experimentally found nonmonotonous temperature dependence, however, could not be reproduced. Instead of an initially increasing and then decreasing a, we find over the whole temperature range only a weak negative temperature dependence. It arises, however, clearly from a mixed-valence resonance in the projectile's spectral density and thus supports qualitatively the interpretation of the experimental data in terms of a mixed-valence scenario.