Contracting‐out Welfare Services 2015
DOI: 10.1002/9781119016458.ch7
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Broken Hierarchies, Quasi‐markets and Supported Networks – A Governance Experiment in the Second Tier of Germany's Public Employment Service

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Cited by 2 publications
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“…Across the political spectrum 'choice and control' of public sector services are seen as a way to gain economic efficiency, while enabling citizens to have a more empowered relationship with the state (Boettke et al 2011;Cutler and Waine 1997). Indeed, personalization through markets has been called the cornerstone of modernization of public services and is at the heart of reforms of major health and welfare structures in industrialized countries, including unemployment assistance in Germany, Denmark and the Netherlands (Knuth 2014;Van Berkel 2010), and the National Health Service in the UK (Williams and Dickinson 2015;Gadsby 2013). Most recently, this approach has become central to the biggest Australian policy reform in a generationthe National Disability Insurance Scheme (NDIS).…”
Section: Introductionmentioning
confidence: 99%
“…Across the political spectrum 'choice and control' of public sector services are seen as a way to gain economic efficiency, while enabling citizens to have a more empowered relationship with the state (Boettke et al 2011;Cutler and Waine 1997). Indeed, personalization through markets has been called the cornerstone of modernization of public services and is at the heart of reforms of major health and welfare structures in industrialized countries, including unemployment assistance in Germany, Denmark and the Netherlands (Knuth 2014;Van Berkel 2010), and the National Health Service in the UK (Williams and Dickinson 2015;Gadsby 2013). Most recently, this approach has become central to the biggest Australian policy reform in a generationthe National Disability Insurance Scheme (NDIS).…”
Section: Introductionmentioning
confidence: 99%
“…One argument to support contracting out is that TSO (and private sector) provision is more responsive to local and individual needs, and that efficiency and effectiveness are increased. Some argue, however, that in-house provision could match or surpass contractor performance, and comparing contracted service and public sector service costs is difficult owing to differences in governance and service design (van Berkel et al, 2012;Davies, 2008;Knuth, 2014). TSOs are seen as adding value in terms of resources, procedures, and organisation (Kelly, 2007).…”
Section: Overview Of the Contracting And Marketisation Of Public Servmentioning
confidence: 99%