2023
DOI: 10.1108/tqm-03-2023-0070
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Building a competent workforce in implementing Quality 4.0: a systematic literature review and proposed agenda for future research

Abhijeet Tewary,
Vaishali Jadon

Abstract: PurposeThis research aims to analyze the literature on Quality 4.0 and pinpoint the essential factors contributing to its success. Additionally, the research aims to develop a framework that can be used to create a capable workforce necessary for the successful implementation of Quality 4.0.Design/methodology/approachBy following a systematic approach, the authors could ensure that their literature review was comprehensive and unbiased. Using a set of pre-determined inclusion and exclusion criteria, the author… Show more

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