Building and Evaluating a Mobile Application for an Academic Library

Kurkovsky, Stan; Meesangnil, Wittawat

doi:10.1109/nbis.2012.19

Cited by 6 publications

(7 citation statements)

References 11 publications

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“…The recent IFLA project "libraries building a sustainable future: WLIC 2021" also points toward the trend of people to access library services remotely then to use physical spaces (IFLA, 2021). However, very few mobile apps have been developed by libraries in Malaysia to support their library information services (Koha, 2011). The emerging trend of app development has been supported by Koha, a flexible open source software system (Ray and Ramesh, 2017), with the result that open source apps are influential in library services (Oyelude, 2016).…”

Section: Introductionmentioning

confidence: 99%

“…This prototype specifically uses application programmable interfaces (APIs) for user communication and to support two-way interaction architecture: system-to-component and system-to-system connectivity. The prototype was developed in-house by using the open source integrated library system Koha, a system widely used in libraries around the world (Kurkovsky and Meesangnil, 2012; Blummer and Kenton, 2018). The open system architecture prototype allows the services to function 24 × 7.…”

Section: Introductionmentioning

confidence: 99%

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Developing an open source mobile app in library services: the case of a national university in Malaysia

Mohideen

Sheikh

Kaur

2021

DLP

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Purpose A surge of library activities and technological advances have increased the demand for data accuracy and agility among library clientele. Therefore, novel approaches are needed to extend library services. This paper aims to introduce the implementation of a prototype mobile library application (app) designed using an in-house open source system, Koha. Design/methodology/approach This paper presents a case study using a metamorphosis process to create mobile apps. This case study is tested based on the library services with a set of activities during the system acceptance test (SAT) and also user acceptance test (UAT). An application programming interface (API) used to support two-way communication, including system-to-component and system-to-system connectivity. The design, features and advantages of this mobile app are discussed, illustrated and analyzed. The case study reports the mobile app version development from the Koha Open Source Library Information System. Findings The app was tested using user acceptance test (UAT) and system acceptance test (SAT) by library staffs who found it functional, accessible, appealing and useful. Features such as Online Public Access Catalog search, library collection scanning, patron accounts, patron personal book collection, circulation, librarian chat, QR codes for borrowing books, social media integration and notifications of library activities and events were successfully tested. This process was useful for the creation of a mobile app based on the existing library System-Koha Open Source System. Research limitations/implications This study is limited to a case study of a national university in Malaysia. Practical implications This study has some practical implications for implementing library mobile applications, e.g. it will encourage librarians to implement library applications in libraries. Originality/value This study is useful for mobile developers and libraries that plan to offer mobile library services to their patrons. This paper presents a case study of metamorphosis existing process of library open source System-Koha Open Source System.

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Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Developing an open source mobile app in library services: the case of a national university in Malaysia

Mohideen

Sheikh

Kaur

2021

DLP

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“…Technologies are not fully exploited to realize the maximum benefits in university campuses in Ghana (Armah, 2009). Kurkovsky and Meesangnil (2012) also argued that the adoption and applications of m-tech to prioritize delivery of mobile content services is the new dimension in most information centers globally. M-tech based library services create the medium for librarians to develop digital content for library users through the use of mobile technologies.…”

Section: Mobile Technology-based Library Servicesmentioning

confidence: 99%

Investigation into the Challenges Associated with the Delivery of Library Services on Mobile Technology Platform

Acheampong¹,

Dei²

2020

ijl

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Challenges in implementing technology-based services in academic libraries have witnessed quite a lot of work in this area. This study assesses some of the challenges associated with the delivery of library services on mobile technology (m-tech) platforms. A survey research design and the mixed method approach were used in conducting this research. The topmost m-tech based library services identified in the study include mobile digital repository; mobile online public access catalogues; referencing services; SMS alerts; selective dissemination of information as well as mobile instructional guides and tours. The study established that insufficient ICT infrastructure; bureaucratic processes; poor internet bandwidth; lack of IT experts and staff; lack of a policy framework; erratic or unstable power supply; lack of support from the university management; in addition to financial constraints prohibited the full provision of library services through m-tech across the libraries studies. Based on these findings, this research offers some recommendations that would serve to overcome, in part the challenges associated with the implementation of m-tech based library services in academic libraries.

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“…Mobile tools have created a paradigm shift where technology has become virtually invisible in all activities. In response to this trend, many information providers and businesses have embraced this new information access model (Kurkovsky and Meesangnil, 2012). The technology of mobile phone is more extensive and more rapid than any other technology and has become very popular soon after its appearance in the market (Pope et al, 2010).…”

Section: Introductionmentioning

confidence: 99%

“…Librarians have three implementation options for bringing their online services to mobiles: developing a native application, designing a mobile website (mobile-friendly websites) or using a hybrid approach (Kurkovsky and Meesangnil, 2012).…”

Section: Introductionmentioning

confidence: 99%

Mobile services in the libraries of the world’s top universities

Naeini

Moghaddam

Ziaei

et al. 2018

LHT

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Purpose As many organizations and institutions in recent years are trying to update their hardware and software platforms toward using mobile technology, libraries and information centers as trustees and leaders of information management and information science need to be futurists in this area. Therefore, the purpose of this paper is to investigate the status of using mobile-based services in the world’s top university libraries. Design/methodology/approach In this direct observation and quantitative research survey, the authors reviewed the status of using mobile-based services in the libraries of the world’s top universities. Findings The results showed that 84 percent of the libraries of the top 50 universities in the world have made their websites mobile-friendly and provide mobile-based services; however, only 30 percent of them have designed mobile library application. The findings of this study revealed that mobile phone services such as “Search catalog,” “Hour of library,” “Contact,” “Ask the librarian” and “News” in more than 50 percent of the libraries with mobile-based services has been used. While some services like “Services for disabled,” “Library card,” “Library Strategic Plan” and “Financial services” are less important to deliver on the mobile platform. Research limitations/implications The results of the current research are only limited to this environment. Furthermore limited access to all features of some mobile library applications is another limitation of this work. Also, failure to download some of the university apps from the usual App store due to the nationality of the researchers is other limitations of the study. The authors try to find more details of these apps with connecting to the librarians of this statistic society. Practical implications The research results indicated that the majority of libraries in the world’s top universities have moved toward designing and using mobile platform in their websites. This survey suggests that the academic libraries of developing countries in order to follow this trend are supposed to plug in most used services based on experience of academic libraries of top universities. Originality/value The research results indicated that the majority of libraries in the world’s top universities have moved toward designing and using mobile platform in their websites. This survey suggests that the Iranian academic libraries affiliated with the Ministry of Science, Research and Technology and the Ministry of Health and Medical Education are also trying to follow this trend in order to meet the users’ information needs.

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Building and Evaluating a Mobile Application for an Academic Library

Cited by 6 publications

References 11 publications

Developing an open source mobile app in library services: the case of a national university in Malaysia

Developing an open source mobile app in library services: the case of a national university in Malaysia

Investigation into the Challenges Associated with the Delivery of Library Services on Mobile Technology Platform

Mobile services in the libraries of the world’s top universities

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