Building and testing theories of decision making by travellers

Sirakaya, Ercan; Woodside, Arch G.

doi:10.1016/j.tourman.2004.05.004

Cited by 686 publications

(521 citation statements)

References 68 publications

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“…Holiday travel related purchases are considered complex due to the composite and experiential nature of the holiday travel product, involve high risks and as a result require extensive information search (Sirakaya & Woodside, 2005). Within such information search processes, consumers rely on other travellers' experiences as a mean to increase the exchange utility and decrease uncertainty (Kotler, Bowen, & Maken, 2010;Litvin, Goldsmith, & Pan, 2008;Yoo, Lee, & Gretzel, 2007).…”

Section: Social Media In Travelmentioning

confidence: 99%

Social Media Use and Impact during the Holiday Travel Planning Process

Fotis

Buhalis

Rossides³

2012

Information and Communication Technologies in Tourism 2012

358

276

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Through an empirical study among holiday travellers, residing in the Former Soviet Union Republics, this paper presents a comprehensive view of role and impact of social media on the whole holiday travel planning process: Before, during and after the trip, providing insights on usage levels, scope of use, level of influence and trust. Findings suggest that social media are predominantly used after holidays for experience sharing. It is also shown that there is a strong correlation between perceived level of influence from social media and changes made in holiday plans prior to final decisions. Moreover, it is revealed that user-generated content is perceived as more trustworthy when compared to official tourism websites, travel agents and mass media advertising.

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Section: Social Media In Travelmentioning

confidence: 99%

Social Media Use and Impact during the Holiday Travel Planning Process

Fotis

Buhalis

Rossides³

2012

Information and Communication Technologies in Tourism 2012

358

276

View full text Add to dashboard Cite

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“…Past research establishes that individuals are guided by socio-psychological motivation variables into making travel decisions (Sirakaya &Woodside, 2005). Travel motivations relates to why people travel and are an important issue in explaining tourist behavior because they are the starting points of the travel decision and destination choice processes (Crompton & McKay, 1997).…”

Section: Tourism Motivationsmentioning

confidence: 99%

“…Tourism decisions are considered as highly risky due to the high monetary and non-monetary costs associated (Sirakaya & Woodside, 2005). So, the process of buying tourism products is very engaging, and tourists devote to it considerable effort and time (Seabra, Abrantes & Lages, 2007).…”

Section: Introductionmentioning

confidence: 99%

The influence of motivations in tourists’ involvement

et al. 2015

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One of the main aspects in the consumer behavior is the concept of involvement because it influences the decision rules used by tourists to reach the final decision. An empirical study of 600 international tourists reveals that motivation to relax, influences tourists' involvement with the trip. A structural model shows that when tourists are motivated to relax they get directly more involved with their trip (pleasure and information seeking). The motivation to relax also influences indirectly the tourist involvement with the evaluation and quality perception of the trip through its influence on involvement with the trip planning. Discussion centers on the implications of this model to theory and management specifically to the development of tourism and services strategies.

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“…Dentre os principais tópicos relacionados a essa área de estudo, observa-se na literatura a concentração em aspectos estratégicos para destinações e empresas, com importância reconhecida tanto por acadêmicos como por profissionais da área, tais como os fatores que influenciam a escolha da destinação de férias pelo consumidor de turismo (Correia & Pimpão, 2005;Sirakaya & Woodside, 2005;Nicolau & Más, 2006). Assim como, os constructos qualidade, satisfação e fidelidade que também apresentam elevado número de estudos tanto na área de serviços (de modo amplo), como, por exemplo, Oliver (1993), Parasuraman, Zeithaml & Berry (1985;1988), Cronin & Taylor (1994), Johnson (2001) entre outros, como também, especificamente, para a área de turismo, principalmente no que diz respeito a sua relação causal (Chi & Qu, 2008;Bosque & Martín, 2008;Zabkar et al, 2009;Tsang & Qu, 2000;Yoon & Uysal, 2005;Correia & Pimpão, 2005;Rimmigton & Kozak, 2000).…”

Section: Introductionunclassified

Análise da influência da imagem de destinos na satisfação e fidelidade a destinações de turismo de sol e praia: Um estudo em Natal/RN

Chagas

Sampaio

Santos

2013

RBTUR

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Análise da influência da imagem de destinos na satisfação e fidelidade a destinações de turismo de sol e praia: Um estudo em Natal/RN Analysis of tourism destination image influence on satisfaction e loyalty to sun and sea tourism destinations: A study in Natal/RN Análisis de la influencia de la imagen de el destino en la satisfacción y fidelidad en los destinos turísticos de sol y playa: Un estudio realizado en Natal/RN Chagas, M. M., Sampaio, L. M. B., Santos, K. E. B. Análise da influência da imagem de destinos na satisfação e fidelidade a destinações de turismo de sol e praia: um estudo em Natal/RN ou seja, a imagem de destinos afeta direta e fortemente o processo de satisfação e fidelização de turistas. Além disso, a qualidade exerce também influência significativa na satisfação e fidelização. From the results, it was concluded that tourism destination image influences satisfaction and loyalty. Moreover, quality seems to be other important dimension for the satisfaction and loyalty process. Palavras

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Building and testing theories of decision making by travellers

Cited by 686 publications

References 68 publications

Social Media Use and Impact during the Holiday Travel Planning Process

Social Media Use and Impact during the Holiday Travel Planning Process

The influence of motivations in tourists’ involvement

Análise da influência da imagem de destinos na satisfação e fidelidade a destinações de turismo de sol e praia: Um estudo em Natal/RN

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