Building bridges and the chance to do better tomorrow: global resource sharing moving forward

Abstract

Purpose The purpose of this paper is to disseminate the American Library Association (ALA) Reference and User Services Association (RUSA) Sharing and Transforming Access to Resources Section (STARS) international interlibrary loan (ILL) Committee 2023 international ILL survey results and findings. The survey evaluates current international resource sharing operations, identifies trends and challenges and recommends promoting services within the global library community. Design/methodology/approach The survey used the Qualtrics platform and included multiple-choice and open-ended questions. The survey questionnaire was built upon the 2019 and 2015 instruments to facilitate longitudinal data analysis and comparison. The committee added new questions related to the COVID-19 pandemic and controlled digital lending (CDL). The survey was distributed to libraries worldwide via multiple channels, in all seven official International Federation of Library Associations and Institutions (IFLA) languages. Qualitative comparative analysis methodology was applied to analyze the survey results. Findings The survey results reveal the challenges and opportunities to engage in international ILL activities. The importance of sharing electronic resource content continues to grow as library collections shift from print to electronic resources. Originality/value The 2023 international ILL survey is the first offered in all seven official IFLA languages and included questions on the topics of COVID-19 and CDL. It contributes to the literature by providing global trends and perspectives on current international resource sharing practices, challenges and opportunities facing the global resource sharing community and recommendations on building bridges to do better in the future.