“…On intra‐Africa organizational psychology, studies have explored areas such as high‐performance work systems (e.g., Aryee et al, , ), effectiveness of training for customer service (Lee, 2012), and work motivation in South Africa (Orpen & Nkohande, ). Recently, the introduction of indigenous concepts has gained much currency in the literature; for instance, scholars have introduced indigenous concepts such as Indaba (Newenham‐Kahindi, ) and Ubuntu (Mangaliso, ; Sarpong, Bi, & Amankwah‐Amoah, ) into the vocabulary of scholars. Indeed, these studies have suggested that firms could improve their performance, leadership, and ability to outwit rivals by creating work environments that reflect these indigenous principles and “ways of doing things” (Mangaliso, ).…”