2014
DOI: 10.1016/j.tourman.2013.06.010
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Building dynamic capabilities through knowledge resources

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Cited by 215 publications
(205 citation statements)
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References 82 publications
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“…Better-trained workers perform more productively, and they are also more motivated, valuable, and ready to take on more responsibility [70]. Human capital is one of the pivotal types of knowledge resource that resides within individual workers [71]; it encompasses both tacit and explicit knowledge, which enhance their ability to generate knowledge that could be used to achieve organizational innovation [68]. Other essentials of human capital include experience, industry knowledge, creativity [69], teamwork, competence, training, loyalty, and contributions and commitment to business missions, goals, and objectives [68,72].…”
Section: Managerial Capability and Adaptive Capabilitymentioning
confidence: 99%
“…Better-trained workers perform more productively, and they are also more motivated, valuable, and ready to take on more responsibility [70]. Human capital is one of the pivotal types of knowledge resource that resides within individual workers [71]; it encompasses both tacit and explicit knowledge, which enhance their ability to generate knowledge that could be used to achieve organizational innovation [68]. Other essentials of human capital include experience, industry knowledge, creativity [69], teamwork, competence, training, loyalty, and contributions and commitment to business missions, goals, and objectives [68,72].…”
Section: Managerial Capability and Adaptive Capabilitymentioning
confidence: 99%
“…Lin and Wu (2013) see integration capability, learning capability and reconfiguration capability. Nieves and Haller (2014) regard dynamic capabilities as including sensing, learning, integration and coordinating capabilities. Despite the fact that components of dynamic capabilities have been given different labels in existing studies, it is generally accepted that dynamic capabilities rest on three categories of activities, namely, the capability to "sense and shape opportunities and threats", the capability to "seize opportunities" and the capability to "maintain competitiveness through enhancing, combining, protecting, and, when necessary, reconfiguring the business enterprise's intangible and tangible assets" (Teece, 2007).…”
Section: Short-term and Long-term Capabilitiesmentioning
confidence: 99%
“…Nieves and Haller (2014) highlighted the role of employee's knowledge in achieving dynamic capabilities in the hotel industry and, specifically, the importance of procedural organisational knowledge "which is linked to more routine processes [to] act as a reference to provide foundations for building learning processes to facilitate the introduction of changes" (Nieves & Haller, 2014, p.227), such as this current paper's environmental social marketing intervention. As part of implementing this educational mechanism, "a toolkit was designed to provide user-friendly information to staff and volunteers using the key communication routes: face-to-face team…”
Section: Mechanismsmentioning
confidence: 99%