Building Envelope Issues within Construction-Defect Litigation

VanDemark, Lance; Clevenger, Caroline M.; Click, Matthew

doi:10.1061/(asce)la.1943-4170.0000484

Cited by 2 publications

(2 citation statements)

References 42 publications

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“…In the context of South Korea, among these types of construction projects, residential buildings, especially apartment buildings, have received considerable attention due to the increasing incidence of construction-defect-related disputes year over year [2]. In this respect, previous studies investigating construction dispute litigation have reported that most of the common construction defects are related to building envelope issues (e.g., water distribution systems) [17][18][19]. Construction defect disputes have also been assessed to identify root causes and triggers of construction defects, such as improper project monitoring and control, improper installation methods, poor site-working conditions, and poor design decisions [20,21].…”

Section: Literature Review 21 Related Work On Occupant Satisfaction A...mentioning

confidence: 99%

Identification of Occupant Dissatisfaction Factors in Newly Constructed Apartments: Text Mining and Semantic Network Analysis

Noh,

Jo,

Han

et al. 2023

Buildings

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With apartment buildings representing a rapidly growing share of the residential market in South Korea, the effect of construction defects throughout the life cycle of construction projects, and particularly during the occupancy stage, has emerged as a significant social issue that may ultimately lead to an increase in defect disputes between new occupants and general contractors. An important step toward mitigating the likelihood of these defect disputes is to identify and address the factors that give rise to occupant dissatisfaction during the defect repair process. However, a reliable method by which to identify these factors has yet to be developed. In this respect, the main objective of the research presented in this paper is to develop a method for identifying occupant dissatisfaction factors in the construction defect repair stage. The developed method comprises the following procedures: (i) text pre-processing, which involves data cleaning, normalization, tokenization, morphological analysis, and removal of stopwords; (ii) term frequency–inverse document frequency for keyword extraction; and (iii) semantic network analysis to recognize relationships between words. The method was implemented using a dataset of 12,874 comments in Korean text format obtained from apartment building occupants. Based on the processing and analysis of this dataset, the occupant dissatisfaction factors were found to be: (i) inaccurate and inadequate repair work (represented by such keywords as “Repair”, “Visit”, and “Accuracy”); (ii) failure to keep promises (e.g., “Fulfillment”, “Promise”, and “Change”); and (iii) unprofessional conduct on the part of representatives in the repair service center (e.g., “Response”, “Attitude”, and “Receipt”).

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Section: Literature Review 21 Related Work On Occupant Satisfaction A...mentioning

confidence: 99%

Identification of Occupant Dissatisfaction Factors in Newly Constructed Apartments: Text Mining and Semantic Network Analysis

Noh,

Jo,

Han

et al. 2023

Buildings

View full text Add to dashboard Cite

show abstract

“…In litigation, expert witnesses on technical matters is very important. A manuscript analyzed the issues concerning the building envelope within construction litigation, aiming to identify building envelope-related defects and inform design and construction professionals of their responsibilities and liabilities on these building envelope-related defects with the goal of helping to reduce future construction defect litigation (VanDemark et al 2021).…”

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confidence: 99%

2020 LADR International Workshop, Cyprus

Vacanas

2022

J. Leg. Aff. Dispute Resolut. Eng. Constr.

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Building Envelope Issues within Construction-Defect Litigation

Cited by 2 publications

References 42 publications

Identification of Occupant Dissatisfaction Factors in Newly Constructed Apartments: Text Mining and Semantic Network Analysis

Identification of Occupant Dissatisfaction Factors in Newly Constructed Apartments: Text Mining and Semantic Network Analysis

2020 LADR International Workshop, Cyprus

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