(Cantlnua an ravaraa alda It nacaaaary and idantitr by block nvmbar)This thesis develops a heuristic approach to organizational decision-making by synthesizing the classical, neo-classical and contingency approaches to organization theory. The conceptual framework developed also integrates the rational and cybernetic approaches with cognitive processes underlying the decision-making process. The components of the approach address the role of environment in organizational Given the existing difficulty in evaluating both commercial and public-policy formulation and decision outcomes, the conceptual framework developed is intended to be a useful tool descriptively, predictively and prescriptively for analyzing the organizational decision-making process.