2007
DOI: 10.1016/j.ress.2006.04.003
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Burn-in policies for products having dormant states

Abstract: Many systems might have a long time dormant period, during which the systems are not operated. For example, most building services products are installed while a building is constructed, but they are not operated until the building is commissioned. Warranty terms for such products may cover the time starting from their installation times to the end of their warranty periods. Prior to the commissioning of the building, the building services products are protected by warranty although they are not operating. Dev… Show more

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Cited by 19 publications
(8 citation statements)
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“…2 Nowadays, warranty has played significant roles in the marketing, including signaling a product's quality, capturing more market share, and increasing customer's satisfaction. 3,4 Basic warranty (BW) is usually provided by the manufacturer as an integral part of the product sale. When BW is expired, extended warranty (EW) can provide customers an additional coverage.…”
Section: Motivationmentioning
confidence: 99%
“…2 Nowadays, warranty has played significant roles in the marketing, including signaling a product's quality, capturing more market share, and increasing customer's satisfaction. 3,4 Basic warranty (BW) is usually provided by the manufacturer as an integral part of the product sale. When BW is expired, extended warranty (EW) can provide customers an additional coverage.…”
Section: Motivationmentioning
confidence: 99%
“…Manufacturers also do not tolerate this poor performance because discontented consumers harm the company's image, as noted by Tangaraj and Rizwam [16] and Wu and Clements-Croome [35].…”
Section: Combined Burn-in and Replacement Procedures Modelling Literaturementioning
confidence: 99%
“…After the field reliability of products has been estimated, warranty servicing cost analysis becomes another topic that needs to be focused. In this area, optimising warranty policies under different cost settings (see [11][12][13], for example), and selecting maintenance policies for given warranty policies are two main research focuses (see [14,15], for example). For more detailed information on warranty claims data analysis and warranty servicing cost analysis, the reader is referred to the review papers [3,[16][17][18][19][20] and the three books [19,21,22].…”
Section: Introductionmentioning
confidence: 99%