Burnout among employees in human service work: design and baseline findings of the PUMA study

Abstract

The findings indicate that study design and methods are adequate for the upcoming prospective analyses of aetiology and consequences of burnout and of the impact of workplace interventions.

Relationship of Nurse Burnout with Personality Characteristics and Coping Behaviors

“…The mean scores for each of the 7 scales of NJSS and 2 factors of the EPQ-R were almost identical to those reported from previous studies 19,23) . Average values for burnout on the scales for personal burnout and work-related burnout were much higher than the values of nurses 24) as well as white-collar office workers 25) , teachers 26) , and employees in human service work 27) reported in other countries.…”

Unnecessary work tasks and mental health: a prospective analysis of Danish human service workers

“…The questionnaire contained information regarding the purpose of the study, and the submission of the questionnaire was regarded as informed consent. For details on PUMA see Borritz et al (26).…”

Burnout, Workplace Violence and Social Support among Drivers and Conductors in the Road Passenger Transport Sector in Maputo City, Mozambique

“…Burnout has significant consequences for employees, in forms such as anxiety, depression, sleep disturbances, headache, gastrointestinal illness, hypertension, muscle tension, chronic fatigue, and poor job performance. It also has consequences for employing organizations, in forms such as absenteeism and high job turnover [10][11][12] . Burnout has been placed in a theoretical framework, in which factors inherent to the psychosocial work environment, socio-demographic/occupational characteristics, social relations outside work, lifestyle factors, and aspects of personality are all purported to affect its likelihood 11) .…”

“…It also has consequences for employing organizations, in forms such as absenteeism and high job turnover [10][11][12] . Burnout has been placed in a theoretical framework, in which factors inherent to the psychosocial work environment, socio-demographic/occupational characteristics, social relations outside work, lifestyle factors, and aspects of personality are all purported to affect its likelihood 11) . High workload, role conflict and ambiguity, low predictability, lack of participation or social support, experienced unfairness and inadequate monetary compensation have been identified as work characteristics associated with an increased risk of burnout 1,2,3,14) .…”