Burnout syndrome in primary healthcare professionals

Abstract

Introduction: The aim of this study was to assess the level of burnout syndrome among primary healthcare professionals in Canton Sarajevo and whether there is a link between the levels of burnout syndrome and sociodemographic parameters.
 Methods: We included a total of 300 primary healthcare professionals. The burnout syndrome level was measured by Maslach Burnout Inventory, consisting of 22 particles (3 subscales) measuring the level of emotional exhaustion (EE), depersonalization (DP), and personal accomplishment (PA). We analyzed the correlation and difference between the level of burnout and sociodemographic parameters.
 Results: The study revealed that in Canton Sarajevo 25.3% of healthcare professionals experience a high level of EE, 17.7% experience DP, and 19.0% experience a low level of PA. The subjects under 40 years experienced a higher level of EE than older subjects (p=0.000). There were significant differences in PA subscale between men and women (p=0.033), women having lower level of PA than males. Respondents who worked in shifts and respondents with indefinite period employment experience significantly a high level of EE. Subjects who drink alcohol had a higher level of DP.
 Conclusion: Healthcare professionals are at increased risk of burnout. Factors which increase the burnout syndrome risk in health professionals in Sarajevo Canton were: age under 40 years old, female, working in shifts and drinking alcohol.

Burnout Among Healthcare Professionals in Bosnia and Herzegovina

“…Likewise, an unfavorable result on either one dimension of burnout was displayed by 22.9% of doctors and 18.3% of nurses. Regarding levels of all three dimensions of burnout, the results of this study are in line with a recent one using the same methodology,conducted in Sarajevo Canton (Džubur et al, 2018).However, compared to other burnout studies depersonalization is significantly lower, while personal accomplishment is higher (Pranjić, 2006;Selmanović et al, 2011;Stanković et al, 2019).Taken together, our results indicate that emotional exhaustion seems to be the most prominent dimension of burnout in our sample.…”

“…Scarcity of studies that employed MBI measurement of burnout in Bosnia and Herzegovina calls for more exploration of the topic showing a significant level of burnout, although rough comparison with other countries seems favorable (Pranjić, 2006;Toševski et al, 2006;Džubur et al, 2018). However, two studies conducted in single large health centers in Bosnia and Herzegovina showed somewhat worse picture (Selmanović et al, 2011;Stanković et al, 2019).…”

Prevalence of burnout among health care workers in the Federation of Bosnia and Herzegovina during the coronavirus disease-2019 pandemic: a cross-sectional study

“…The study was based on the MBI, and 20.9% of respondents had a high level of emotional exhaustion, 43.2% had a high level of depersonalization ( 36 ), and emotional exhaustion and depersonalization were suggested to be the foundation of burnout ( 5 ). Another survey based on MBI, conducted among primary health care providers in the Sarajevo Canton, showed that 25.3% of HCWs experienced a high level of emotional exhaustion and 17.7% experienced depersonalization ( 37 ). Research conducted among physicians in Croatia on a national level before the pandemic showed that 63% of all physicians experienced burnout, and 16% of physicians experienced all three forms of burnout ( 38 ).…”

Road to healthcare professional’s burnout: poor empathy and impaired work ability, are they cause or effect?

“…The results of independent studies, based on different models of occupational stress (28)(29)(30)(31), have the same conclusions, and generally, one of the most serious consequences on the health-care professional's workability leaves burnout syndrome as a psychological state resulting from prolonged exposure to high-intensity stress during a professional engagement. The results of this study are consistent with the above and indicate that working conditions in the relation of stress and empathic capacity of health-care professionals are good predictors of workability.…”