Business concepts of systemic service innovations in e-Healthcare

Chen, Shin-Horng; Wen, Pei-Chang; Yang, Chih-Kai

doi:10.1016/j.technovation.2014.03.002

Cited by 52 publications

(35 citation statements)

References 22 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…While the literature on technological catch-up has noted the risk of initial market creation (Lee 2005), delicate considerations of the role of business models in catch-up and post catch-up in an emerging industry and industrial transformation are still needed. This requires a holistic view of the non-technological and market cultivation aspects of the sector involved (Chen et al 2014). To compete and prevail in a post catch-up manner, as discussed above, there is indeed market uncertainty and equivocality in bringing EVs to the market, which may need to be partially circumvented or mitigated by the experimentation of different service-oriented business models.…”

Section: Discussionmentioning

confidence: 99%

“…From the Taiwanese perspective, this means co-innovation with an emerging platform leader (Gawer and Cusumano 2002). Not to mention, systemic service innovations often involve multi-stakeholders, playing different roles (Chen et al 2014).…”

Section: Discussionmentioning

confidence: 99%

“…Compared to autonomous innovation, which can be pursued independent from other innovation, systemic innovations by nature require 'interrelated changes in product design, supplier management, information technology, and so on'. While Chesbrough and Teece (1996) tend to suggest that systemic innovations are better managed in a hierarchical fashion, some authors emphasise the importance of open innovation (Maula, Keil, and Salmenkaita 2006) and coordination of the business network across different spheres (Vesa 2006;Chen, Wen, and Yang 2014) in generating systemic innovations. In addition, the distinction between systemic innovations and autonomous innovation applies to not just manufacturing but also services (Vesa 2006).…”

Section: Introductionmentioning

confidence: 99%

“…In Spohrer and Maglio's (2008, p. 238) words, one challenge to this type of service innovations is 'the interdisciplinary nature of service, integrating technology, business, social and client (demand) innovations'. Therefore, systemic service innovations often involve multi-stakeholders, playing different roles (Chen et al 2014).…”

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

Post catch-up with market cultivation and product servicising: case of Taiwan’s transportation equipment industries

Chen

Wen

2016

Asian Journal of Technology Innovation

Self Cite

View full text Add to dashboard Cite

This paper sets out to examine a key issue: how a latecomer like Taiwan may develop its industry in a post catch-up manner. We make intensive inquiries into this issue via case studies on two sectors in Taiwan, namely the bicycle industry and the electric vehicle (EV) industry. Our conceptual framework gives special account to fuzzy front-end at the industrial level and how market cultivation and innovative business models come to play an important role in shaping the innovation path for post catch-up. For leading players in Taiwan's bicycle industry, a key issue they faced was how to transform themselves and local setting in Taiwan to become a leader in high-end bicycles to fend off escalated international competition. In the emerging EV industry, the Taiwanese players try to overcome its structural weaknesses in the mainstream automotive industry to explore the possibility of levelling the playing field with the forerunners in the advanced countries. Our case studies suggest that technological catch-up is not necessarily a prelude to post catch-up, depending on the nature of new innovation trajectory and entry modes of the emerging industry. Our analyses also lend support to the importance of product servicising as a means of post catch-up, especially from the perspective of market cultivation.

show abstract

Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Post catch-up with market cultivation and product servicising: case of Taiwan’s transportation equipment industries

Chen

Wen

2016

Asian Journal of Technology Innovation

Self Cite

View full text Add to dashboard Cite

show abstract

“…Twenty-six articles used frameworks for a comparative business model analysis. The frameworks were applied in the context of e-health, (57,58,(71)(72)(73)(74)(76)(77)(78)80) imaging, (70,75) online pharmacies, (67) alternative medicine, (79) bio/medtech and pharmaceutical firms, (55,56,59,62,64,65) and profit/not for profit health care providers and hospitals. (60,61,63,66,68,69) The frameworks included Open Business Model, (55,56,62) Business model design pattern,(72) Business Model Canvas, (57,69,71) Service, Technology, Organization, Finance (STOF) model, (80) Analysis of Life Science Innovation Systems methodology,(59) Health Grids, (74,77) Teece's business model approach to strategy together with an ecosystem theory, (65) value chains,(78) and the Johnson et al business model.…”

Section: Analysis For Comparisonmentioning

confidence: 99%

Business model framework applications in health care: A systematic review

Fredriksson

Mazzocato

Rafiq

et al. 2017

Health Serv Manage Res

View full text Add to dashboard Cite

It has proven to be a challenge for health care organizations to achieve the Triple Aim. In the business literature, business model frameworks have been used to understand how organizations are aligned to achieve their goals. We conducted a systematic literature review with an explanatory synthesis approach to understand how business model frameworks have been applied in health care. We found a large increase in applications of business model frameworks during the last decade. E-health was the most common context of application. We identified six applications of business model frameworks: business model description, financial assessment, classification based on pre-defined typologies, business model analysis, development, and evaluation. Our synthesis suggests that the choice of business model framework and constituent elements should be informed by the intent and context of application. We see a need for harmonization in the choice of elements in order to increase generalizability, simplify application, and help organizations realize the Triple Aim.

show abstract

IT‐based clinical knowledge management in primary health care: A conceptual framework

Raymond

Paré

Maillet

2017

Knowl Process Manag

View full text Add to dashboard Cite

Primary health care medical practices have made sizable information technology investments in recent years, primarily deploying electronic medical record (EMR) systems as well as Web‐based e‐learning applications. The basic assumption here is that developing information technology‐based knowledge management capabilities may significantly improve the innovation and clinical performance of these organizations. Increasing uncertainty in their environment requires them to develop greater absorptive capacity (ACAP), that is, an organizational learning capability to deal with the external sources of this uncertainty. In applying ACAP theory to primary care settings, this study seeks to answer the following research questions: What are the e‐learning and EMR capabilities developed by primary care medical practices in response to increasing environmental uncertainty? To what extent does the development of an e‐learning capability influence the development of an EMR capability? To what extent does building ACAP contribute to positive outcomes in terms of medical practices' innovation and clinical performance?

show abstract

Business concepts of systemic service innovations in e-Healthcare

Cited by 52 publications

References 22 publications

Post catch-up with market cultivation and product servicising: case of Taiwan’s transportation equipment industries

Post catch-up with market cultivation and product servicising: case of Taiwan’s transportation equipment industries

Business model framework applications in health care: A systematic review

IT‐based clinical knowledge management in primary health care: A conceptual framework

Contact Info

Product

Resources

About