Business performance analytics & firm performance: an Indian case study

Abstract

Enterprise Performance Analytics entails the systematic utilization of information analytical techniques for performance measurement and control. While possibly overcoming a number of conventional analysis problems associated with Performance Management Systems, like info overload, absence of cause effect human relationships, lack of a holistic view of the business, investigation in the area remains in the infancy of its. An extensive item for operationalising analytics for interactive and diagnostic PMS is lacking. To adopt an activity analysis strategy, this particular paper handles this gap and gets a five step framework put on to an enterprise operating in the building business. The results show that besides encouraging dialogue, business performance analytics (BPA) is able to contribute to identifying serious performance variables, possible sources of danger as well as associated interdependencies. A number of vital issues in applying data based approaches can also be highlighted including information quality, cultural shifts and organizational competences.