Business process analytics: a dedicated methodology through a case study

Delias, Pavlos; Doumpos, Michael; Matsatsinis, Nikolaos F.

doi:10.1007/s40070-015-0050-4

Cited by 5 publications

(2 citation statements)

References 24 publications

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“…Figure 1 illustrates such a methodology that exhibits a phase of business understanding as to the initiating phase. The rationale of this phase is to help the analyst arrive at a stage of reflection where she has a clear understanding of the business context, and where she can assess how alternative actions can contribute to the business objectives (Delias, Doumpos, & Matsatsinis, 2015).…”

Section: Methodsmentioning

confidence: 99%

Two Problem Formulations for Process Innovation Based on Operations Sophistication

Delias

Grigori

2021

International Journal of Decision Support System Technology

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Process innovation is assumed to require a more intrinsic rethinking of business processes, which is typically a creative process. Nevertheless, in this creative, prolific process, there can be artifacts derived from rational practices that are capable to provide insightful recommendations. In this work, the authors claim that an event log, a file that registers the execution of the relevant business processes, can be the source of such an artifact. They describe the fundamental elements of two problem formulations, namely the set of alternatives; the set of potential actions that the decision-maker may undertake; the set of points of view (dimensions) from which the potential actions are observed, analyzed, evaluated, compared, etc.; and the problem statement (what is expected to be done with the alternatives) for two cases.

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Section: Methodsmentioning

confidence: 99%

Two Problem Formulations for Process Innovation Based on Operations Sophistication

Delias

Grigori

2021

International Journal of Decision Support System Technology

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“…Having said that, we assume that the proposed methodology should be encapsulated in a greater decision support approach that suggests some prior preparations (that can be wrapped with the evocative label of “business understanding” and commonly includes actions like defining project’s scope and assumptions, developing the shape of solutions, etc.,) and some winding up actions (the monitoring and deployment of the solutions, the decision aid to the stakeholders). The positioning of the proposed methodology in an integrated analytics project is illustrated in Figure 1, where the background chart, which depicts the general project phases is adopted from Delias et al (2015). In that chart, “A” is the starting point.…”

Section: Methodsmentioning

confidence: 99%

Exploiting higher-order dependencies for process analytics

Delias

Kazanidis

2019

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Purpose The purpose of this paper is to present a methodology to reveal complex events structures in events’ occurrences by analyzing event databases, targeting to systematizing events’ analysis and surpassing the need for idiographic approaches. Design/methodology/approach A process-oriented point of view is enabled by purposeful data transformations, and higher-order dependencies are discovered and exploited to capture the flows among the events. Findings Political events do not follow a linear movement that is implied by a sequence, but they occur in varying patterns that cannot be reflected accurately when assuming only first-order dependencies. Originality/value The methodology suggests a novel way to look and to analyze raw event data and it offers an accessible, practicable and supplementary tool as it does not disturb any of the established relevant research designs, and it does not require any additional data to be applied.

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