Business process monitoring system in supporting information technology governance

Abstract

Information technology (IT) is essential in supporting an organization's business sustainability and growth, making it critically dependent on IT. Therefore, a focus on IT governance, consisting of leadership, organizational structure, and process ensuring that IT organization supports and expands the organizational strategies and goals is required. When the business supports the strategic significance of IT investment, the implementation of an IT strategy will lead to the adoption of an IT governance model. It will support and help the description of the benefit roles and responsibilities from IT systems and infrastructure. This paper aims to develop a business process monitoring system to support IT governance in improving user service and measuring organizational performance. The research method was the system development method with the Waterfall model. To measure the performance of the business process, the self-assessment method with performance matrix tools was applied. The study resulted in a business process monitoring system that can enhance the organization’s primary business process in services, supporting the said organization’s performance.

Development of virtual tour reality using 360-degree panoramic images and Leaflet JavaScript

“…After completing the build stage, black-box and white-box testing [28] of the built application is carried out. This testing is done by running the application/program and observing errors.…”

Proposed model for data protection in information systems of government institutions

“…This paper responds to requests for user participation in information system security-related processes, as well as validates findings from several case studies conducted within the organization under investigation. It is necessary to focus on IT governance, which includes leadership, organizational structure, and processes, to ensure that the IT organization supports and expands the organizational strategies and goals [19]. In this paper, we will present a proposed model for a security information system for a government institution, taking security issues into account early in the system's life cycle and integrating these issues with functional aspects throughout the system's life cycle.…”