“But I just want a book!” Is your discovery layer meeting your users’ needs?

Rigda, Christine; Hoogland, Margaret; Morales, Jessica

doi:10.1080/19322909.2018.1518183

Cited by 6 publications

(1 citation statement)

References 14 publications

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“…An alternative explanation for relatively low use of smartphones for academic purposes could be related to the design of library websites, databases and connected systems that do not adequately incentivize mobile use. On the contrary, they may have overly complicated interfaces with many unique search tools (Rigda et al , 2018) and disparate vendor-supplied systems (Conrad and Stevens, 2019) that feature locked-down Digital Rights Management systems (Roncevic, 2020, p. 24). More work is needed to understand whether academic systems, and specifically library interfaces, can be optimized for mobile use.…”

Section: Resultsmentioning

confidence: 99%

Mobile phone use among Ukrainian and US students: a library perspective

Hranchak

Dease²,

Lopatovska³

2022

GKMC

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Purpose This study aims to determine college/university students’ mobile phone practices to understand key user preferences and set a baseline understanding for the development of prospective library informational mobile services. Design/methodology/approach This study is based on the results of an online-survey method. The authors recruited students majoring in the Information Science program in School of Information at Pratt Institute (USA) (74 participants) and in Kyiv National University of Cultural and Arts (Ukraine) (89 participants). Findings The general trends in the use of mobile technologies by American and Ukrainian students were identified. Key components of library mobile services are offered. Such services may include information and reference service via messengers; development of library mobile applications of audio and video content; access to educational, scientific, popular science literature and fiction; and supplementing online services with library chatbots. Research limitations/implications This study was limited to only students majoring in information science at university; however, the data obtained helps outline several general trends common to student youth who are actively working with information. Practical implications The obtained results will be useful in the practical activities of libraries and other information institutions for the development of a comprehensive information service based on mobile technology. Originality/value This study contributes to understanding how to improve library informational service considering users habits and preferences. Libraries management and librarians can use the findings as a basis for prioritizing the improvement of library informational mobile service.

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Section: Resultsmentioning

confidence: 99%