2021
DOI: 10.12792/jmti.8.2.1
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Buying Behavior of Online Consumers During COVID-19 – Buying Behavior, Payment Mode, and Critical Factors Affecting Consumers Buying Behavior During the Pandemic

Abstract: This research examines the buying behavior of online consumers during the COVID-19 in Punjab, India.We use a quantitative approach and rely both on primary and secondary data sources. The primary sources include a structured questionnaire, and the secondary data were collected by reviewing the relevant and existent literature using online search engines. The results indicate that three major online payment methods (e.g. Debit Card, Cash on Delivery (COD), and Net-banking) were the most often used for making an… Show more

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Cited by 9 publications
(3 citation statements)
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“…Khan (2021) study looks at the purchasing habits of internet shoppers during COVID-19 in Punjab, India. The findings show that throughout the pandemic’s outbreak, three major online payment methods (debit card, cash on delivery, and netbanking) were the most commonly used for completing an online purchase.…”
Section: Review Of Literaturementioning
confidence: 99%
“…Khan (2021) study looks at the purchasing habits of internet shoppers during COVID-19 in Punjab, India. The findings show that throughout the pandemic’s outbreak, three major online payment methods (debit card, cash on delivery, and netbanking) were the most commonly used for completing an online purchase.…”
Section: Review Of Literaturementioning
confidence: 99%
“…Khan, [8] According to this analysis, the three main online payment methods were most frequently utilized to make purchases during the pandemic's outbreak. Additionally, it demonstrated how Covid had an impact on consumer spending and had helped to increase online shopping.…”
Section: Literature Rivewmentioning
confidence: 99%
“…5. The Covid brought many new online retailers, almost 100% increase, along with many users which shifted to the online Commerce, [8]. Technologies like AI implemented within modern websites are helping people excel in their high sales and customer relationships, [11].…”
Section:  the Habits Of That Audiencementioning
confidence: 99%