”By the way, what’s your name?”: The Effect of Robotic Bar-stools on Human-human Opening-encounters

A wide range of studies in Human-Robot Interaction (HRI) has shown that robots can influence the social behavior of humans. This phenomenon is commonly explained by the Media Equation. Fundamental to this theory is the idea that when faced with technology (like robots), people perceive it as a social agent with thoughts and intentions similar to those of humans. This perception guides the interaction with the technology and its predicted impact. However, HRI studies have also reported examples in which the Media Equation has been violated, that is when people treat the influence of robots differently from the influence of humans. To address this gap, we propose a model of Robot Social Influence (RoSI) with two contributing factors. The first factor is a robot’s violation of a person’s expectations, whether the robot exceeds expectations or fails to meet expectations. The second factor is a person’s social belonging with the robot, whether the person belongs to the same group as the robot or a different group. These factors are primary predictors of robots’ social influence and commonly mediate the influence of other factors. We review HRI literature and show how RoSI can explain robots’ social influence in concrete HRI scenarios.

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Interaction-Shaping Robotics: Robots That Influence Interactions between Other Agents

Gillet,

Vázquez,

Andrist

et al. 2024

J. Hum.-Robot Interact.

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Work in Human-Robot Interaction (HRI) has investigated interactions between one human and one robot as well as human-robot group interactions. Yet, the field lacks a clear definition and understanding of the influence a robot can exert on interactions between other group members (e.g., human-to-human). In this paper, we define Interaction-Shaping Robotics (ISR), a subfield of HRI that investigates robots that influence the behaviors and attitudes exchanged between two (or more) other agents. We highlight key factors of Interaction-Shaping Robots that include the role of the robot, the robot-shaping outcome, the form of robot influence, the type of robot communication, and the timeline of the robot’s influence. We also describe three distinct structures of human-robot groups to highlight the potential of ISR in different group compositions and discuss targets for a robot’s interaction-shaping behavior. Finally, we propose areas of opportunity and challenges for future research in ISR.

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”By the way, what’s your name?”: The Effect of Robotic Bar-stools on Human-human Opening-encounters

Cited by 3 publications

References 20 publications

Attentiveness: A Key Factor in Fostering Affective and Cognitive Trust with Non-Humanoid Robots

Attentiveness: A Key Factor in Fostering Affective and Cognitive Trust with Non-Humanoid Robots

RoSI: A Model for Predicting Robot Social Influence

Interaction-Shaping Robotics: Robots That Influence Interactions between Other Agents

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