Can a Multi-Criteria Methodology Fit with Non-Profit Institutions’ Decision-Making? An Application in a Spanish Non-Profit Association

Abstract

The 2007 crisis occurred in Spain while the Social Economy was undergoing a process of development and transformation to meet growing demand. The new stage uncovered organizational inefficiency in the Social Economy's institutions that might put at risk their survival and highlighted new challenges that these organizations had to face. It was necessary to move towards a strategic model that would allow them to respond more swiftly and effectively to external shocks without renouncing the values and principles of the Social Economy. This paper analyzes the effects of the 2007 crisis on the institutions of the Spanish non-profit sector and suggests a methodology to help them decide between different affordable future strategies. We use the ELECTRE II, a multi-criteria decision-making methodology to carry out a case study focused on a non-profit association, whose main goal is to take care of disabled people. We show how to help the association make decisions in an efficient, rigorous and democratic way. Powered by Editorial Manager® and ProduXion Manager® from Aries Systems CorporationCan a multi-criteria methodology fit with non-profit institutions' decision-making? An application in a Spanish non-profit association