2021
DOI: 10.1108/bfj-07-2020-0643
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Can business model innovation help SMEs in the food and beverage industry to respond to crises? Findings from a Swiss brewery during COVID-19

Abstract: PurposeThe purpose of this paper is to show how different business model innovations (BMIs) help small and medium-sized enterprises (SMEs) in the food and beverage industry to navigate turbulent and uncertain environments such as the coronavirus economic crisis (COVID-19).Design/methodology/approachThe paper adopts an in-depth case study approach and uses a dynamic business modeling (DBM) approach to analyze how a pioneer craft brewery in Switzerland implemented innovative actions undertaken during the COVID-1… Show more

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Cited by 50 publications
(56 citation statements)
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“…During the COVID-19 pandemic, the supply and demand system have been modified, leading to various challenges [64], including financial losses for companies, especially SMEs [65]. As expected, the crisis affected most businesses in industries such as the food and beverage industry [66] or the tourism market [67]. This suggests an important need to understand whether this specific period of time engaged consumers in social motivations in order to help SMEs negotiate and overcome the COVID crisis.…”
Section: Why Do Consumers Purchase From the Informal Economy?mentioning
confidence: 99%
“…During the COVID-19 pandemic, the supply and demand system have been modified, leading to various challenges [64], including financial losses for companies, especially SMEs [65]. As expected, the crisis affected most businesses in industries such as the food and beverage industry [66] or the tourism market [67]. This suggests an important need to understand whether this specific period of time engaged consumers in social motivations in order to help SMEs negotiate and overcome the COVID crisis.…”
Section: Why Do Consumers Purchase From the Informal Economy?mentioning
confidence: 99%
“…Salgının tüketici algısında değişiklikler ortaya koyduğu da açıktır (Bivona ve Cruz, 2021). Salgın, tüketicileri özellikle bağışıklık sistemini güçlendirmek maksatlı olarak sağlıklı, organik veya fonksiyonel gıdalara yöneltmiştir (Galanakis vd.…”
Section: Alan Yazın Taramasıunclassified
“…2021) ve müşteri sadakati ile şeffaflığın rolünü vurgulamaktadır (Yost ve Cheng, 2021). Aynı zamanda salgın nedeniyle, insanların evde yeme-içme olanaklarının artması (Bivona ve Cruz, 2021), sosyal mesafeden dolayı kapalı mekânlar yerine açık alanların tercih edilmesi ve paket servis usulüne yönelim vurgulanan önemli olgular arasındadır (Kim vd. 2021).…”
Section: Alan Yazın Taramasıunclassified
See 1 more Smart Citation
“…Worldwide, millions of affected small-sized businesses are attempting to regroup and rebuild in a variety of innovative and resilient ways (Bivona and Cruz, 2021;Verma and Gustafsson, 2020). By constantly monitoring the continuously changing market (Ligouri and Pittz, 2020), or "by applying creativity to problems to obtain opportunities" (Thukral, 2021, p. 153), small businesses can respond to the severe crisis.…”
Section: Introductionmentioning
confidence: 99%