Can Older Workers Stay Productive? The Role of ICT Skills and Training

Lee, Jong-Wha; Kwak, Do Won; Song, Eunbi

doi:10.2139/ssrn.3761501

Cited by 2 publications

(6 citation statements)

References 19 publications

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“…ICT education and training during COVID-19 has taken center stage due to the demand. Based on the studies, ICT skills attainment positively affects the wages of the older workers aged 50-64 with a higher level of education, or in a skill-intensive occupation (Lee et al, 2021). Additionally, Esteban-Navarro et al ( 2020) pointed out that obstacles…”

Section: Ict Educational Training Courses As a Part Of Human Resource...mentioning

confidence: 99%

“…HR employees need to consider these facts. Job training also has a significant positive impact on the wages of older workers (Lee et al, 2021, andRolandi et al, 2020). Compared to younger workers, older and well-educated ones can be more productive through higher ICT skills attainment and job-training participation.…”

Section: Table 1: Summary Of Studies Included (Continues)mentioning

confidence: 99%

“…As the studies conducted by Butterick and Charlwood (2021), Lee et al (2021), Esteban-Navarro et al (2020, Rolandi et al (2020) and Nimrod (2020) showed, the employer's interventions are crucial, including educational training courses, individual attitudes and skills, and mutual learning and skills transfer as a part of HR management. It is essential to study the distributional and welfare consequences of evolving approaches to managing people and organizing employment at multiple levels of inquiry.…”

Section: Table 1: Summary Of Studies Included (Continues)mentioning

confidence: 99%

“…An increase in older workers may hinder economic growth if the older workers are less productive than the younger ones due to the deterioration of their physical and cognitive abilities and the low tendency to adapt to new technologies. Sustaining the productivity of older workers is not an easy task; yet, if older workers are more educated and continue to improve their human capital through their job training, work experience, and acquisition of new skills after their formal education, they can stay productive (Lee at al., 2021). According to Lee et al (2021), regarding participation in job training, the distance to the training center and availability of training facilities might be possible factors.…”

Section: Social Dialog -A Way To Achieve a Socio-economic Optimummentioning

confidence: 99%

“…Sustaining the productivity of older workers is not an easy task; yet, if older workers are more educated and continue to improve their human capital through their job training, work experience, and acquisition of new skills after their formal education, they can stay productive (Lee at al., 2021). According to Lee et al (2021), regarding participation in job training, the distance to the training center and availability of training facilities might be possible factors. And Nimrod (2020) reported that health rather than age plays a significant role in an older adult's ability to cope with the stress resulting from ICT use in adverse circumstances.…”

Section: Social Dialog -A Way To Achieve a Socio-economic Optimummentioning

confidence: 99%

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From Digital Divide to Technostress during the COVID-19 Pandemic: A Scoping Review

2022

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Background and purpose: This paper relates challenges faced by older adult employees during the COVID-19 crisis in order to describe strategies to reduce the digital divide and technostress, thereby supporting inclusion and retention in the marketplace. Older adults are particularly at risk of Internet-related social exclusion, especially during the COVID-19 pandemic. The main research question of the current scoping review were: What kind of strategies can reduce the digital divide and technostress of older adult employees and contribute to their inclusion and retention in the working market during the COVID-19 pandemic? Methodology: This review is based on the Arksey and O’Malley framework for scoping reviews. The six-stage framework includes: identifying research questions, identifying relevant studies, study selection, charting the data, summarizing and reporting the results, and a consultation exercise. A scoping review was conducted using five humanistic and social electronic databases - CINAHL with full text, EBSCO, Medline, SocIndex, Web of Science - and additionally hand-searches performed on Google Scholar. The search was limited to studies published from January 2020 to March 2021. After applying inclusion and exclusion criteria, 10 articles were included. Results: This review shows that the most important strategies are: 1) ICT educational training courses; 2) social dialog; 3) building inclusive workplaces; 4) implementation of successful ‘aging in public’ policies. Our results are beneficial for individuals, organizations, industries and different societies by showing how concrete strategies can be implemented at multiple levels. Conclusion: The study has found that one of the most effective strategies to reduce the digital divide faced by older adult employees during the COVID-19 crisis and technostress is social dialog between employers and employees, which can be a source of innovative and creative solutions (e.g. partnership programs or tailored support). Social dialog should include active cooperation with older adult workers - asking what they need and want - to enable skills development through training.

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Section: Ict Educational Training Courses As a Part Of Human Resource...mentioning

confidence: 99%

Section: Table 1: Summary Of Studies Included (Continues)mentioning

confidence: 99%

Section: Table 1: Summary Of Studies Included (Continues)mentioning

confidence: 99%

Section: Social Dialog -A Way To Achieve a Socio-economic Optimummentioning

confidence: 99%

Section: Social Dialog -A Way To Achieve a Socio-economic Optimummentioning

confidence: 99%

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From Digital Divide to Technostress during the COVID-19 Pandemic: A Scoping Review

2022

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Dopady technostresu na starších dospelých zamestnancov

Marasova¹,

Seberíni²,

Tokovská³

2023

eas

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This paper explores the challenges faced by older workers (50+) related to technostress and the digital divide. Technostress is a growing phenomenon resulting from the widespread use of ICT technologies in modern society. The aim of this paper is to propose and characterize strategies to reduce technostress and the digital divide that would help the inclusion and retention of older workers in both private and public organizations. This paper is based on the Arksey and O’Malley framework for scoping reviews. The results of the research conducted show that one of the most effective strategies to mitigate the effects of these phenomena is social dialogue between employers and employees, which can be a source of innovative and creative solutions. As part of the answer to the research question, we found that the social dialogue about solving the impact of technostress should include the active involvement of older adults, which would reflect their current needs.

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Can Older Workers Stay Productive? The Role of ICT Skills and Training

Cited by 2 publications

References 19 publications

From Digital Divide to Technostress during the COVID-19 Pandemic: A Scoping Review

From Digital Divide to Technostress during the COVID-19 Pandemic: A Scoping Review

Dopady technostresu na starších dospelých zamestnancov

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