2019
DOI: 10.17161/kjm.v12i1.11696
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Can the Federal Baldrige Survey Measure Workforce Well-being in an Academic Health Center?

Abstract: Introduction. Experts suggest health care institutions switch focus from measuring burnout to measuring positive organizational psychology. Concerns include burnout being a late sign of organizational decline. The Baldrige survey is promoted by the U.S. Department of Commerce to measure positive worksite conditions (e.g., workforce wellbeing of industries, including health care and education). For years, the survey has been completed by managers within organizations, but now the same survey is promoted for com… Show more

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