Capturing the value of the experienced worker

Abstract

Objective: This article aims to bring together a series of case studies and evidence for examining the full diversity agenda, including age and the steps employers can take to make their business more age ready. Methodology: The study combines a consulting and meta-analysis methodology. Typical biases and current practices are unpicked to distinguish fact fiction. Results: This research offers a framework for becoming a successful age-ready employer, older workers are valued, treated fairly, are engaged and productive. Varying results are expected, depending on geography. Developed countries with labour force pressures through shrinking birth rates are likely to be the earliest adopters. Limitations: Further work is underway to solidify these results in many more organizations globally, and this will take time. In subsequent research, quantitative methodologies should be applied to evaluate the impact of the experience. Practical implications: This essay helps understanding the value of experienced workers in our society, making it easier now than ever to understand why and how to become an age-ready — not to mention a productive and an efficient — employer.