Car Tourism in China: The Mediation Effect of Perceived Value and Tourist Satisfaction on the Relationship between Destination Image and Loyalty

Wang, Bin; Yang, Zhaoping; Han, Fang; Shi, Hui

doi:10.20944/preprints201611.0050.v3

Cited by 14 publications

(6 citation statements)

References 39 publications

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“…Taheri et al (2014) emphasized the need for further research on the concept of tourist engagement, highlighting that it encompasses qualities such as attachment, emotional connection, commitment, and devotion [38]. Wang et al (2015) applied the theory of customer engagement to the tourism industry and suggested that due to the unique nature of cultural heritage tourist destinations, tourists have a greater demand for engagement [39]. Tourist engagement include the person's cognitive, emotional, and behavioral connections with the destination, which are established through communication, interaction, or other non-transactional behaviors, all of which are based on tourism expectations.…”

Section: Intermediary Role Of Tourist Engagementmentioning

confidence: 99%

“…The questionnaire consists of four modules: object-related authenticity, existence authenticity, tourist loyalty, and demographic variables. The measurement of object authenticity and existence authenticity is based on the methods proposed by Kolar 2015) [39] and includes five dimensions: identification (IF), attention (AT), enthusiasm (ES), interaction (IA), and integration (IG). Tourist loyalty is measured using the methods proposed by Bai et al ( 2010) [44] and Day et al (1969) [45], with three questions.…”

Section: Variable Measurementmentioning

confidence: 99%

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Empirical Analysis on Influence of Authenticity Perception on Tourist Loyalty in Historical Blocks in China

Luo,

Chen,

Cheng

et al. 2024

Sustainability

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Tourist loyalty is the key to the sustainable development of tourism in urban historical blocks. This article focuses on exploring the relationship between authenticity perception and tourist loyalty in this context. With this aim, we introduce the mediating variable of tourist engagement and construct a theoretical model of authenticity perception, tourist engagement, and tourist loyalty. Hierarchical regression analysis and bootstrapping were performed on questionnaire data of 287 West Street tourists in Dujiangyan, China. The results of this study demonstrate that both object-related authenticity perception and existential authenticity perception have a significant positive impact on tourist loyalty behavior, with similar degrees of influence. Additionally, the study reveals that tourist engagement plays a mediating role in the relationship among object-related authenticity, existential authenticity, and tourist loyalty. From the perspective of tourist engagement, this article reveals the impact mechanism of authenticity perception on tourist loyalty in the context of historical block tourism, enriches the research on tourism authenticity, and deepens the understanding of tourist loyalty behavior. Furthermore, the results of this study also provide reference for the formulation of sustainable development policies related to tourism in historical blocks.

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Section: Intermediary Role Of Tourist Engagementmentioning

confidence: 99%

Section: Variable Measurementmentioning

confidence: 99%

Empirical Analysis on Influence of Authenticity Perception on Tourist Loyalty in Historical Blocks in China

Luo,

Chen,

Cheng

et al. 2024

Sustainability

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“…Menurut Kotler dan Keller (2018) nilai persepsi pelanggan merupakan perbedaan antara perspektif evaluasi pelanggan dari semua manfaat dan semua biaya penawaran dan alternatif yang dirasakan. Menurut Wang et al (2016) Perceived value digambarkan sebagai penilaian keseluruhan yang dibuat wisatawan berdasarkan perbandingan utilitas atau manfaat mereka dan biaya atau pengorbanan yang dirasakan terkait dengan destinasi. Menurut Choi et al (2017) Praktisi dan cendekiawan mendapatkan nilai yang dirasakan.…”

Section: Tinjauan Literatur Perceived Valueunclassified

“…Menurut Cibro dan Hudrasyah (2017) kepuasan pelanggan didefinisikan sebagai ringkasan tanggapan yang dibuat berdasarkan pengalaman pelanggan saat mencoba suatu produk atau layanan. Menurut Wang et al (2016) Kepuasan, yang didefinisikan sebagai evaluasi komprehensif produk dan layanan destinasi, adalah salah satu konsep terpenting daya saing pemasaran modern. Kepuasan pariwisata telah dipelajari secara ekstensif di sektor pariwisata.…”

Section: Satisfactionunclassified

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Pengaruh Perceived Value dan Promotion terhadap Revisit Intention dengan Kepuasan sebagai Intervening

Anggraeni

Rizan²,

Saidani³

2022

JBMK

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This study aims to determine the effect of perceived value and promotion on revisit intention with satisfaction as an intervention. Data was obtained by using a survey method with purposive sampling on a liktert scale to 220 respondents on visitors of Dunia Fantasi. The data analysis method used in this research is Structural Equation Modeling (SEM) using LISREL software version 8.8. The results show that there is a significant positive effect of perceived value on satisfaction, there is a significant positive effect of promotion on satisfaction, there is a significant positive effect of perceived value on revisit intention, there is a significant positive effect of promotion on revisit intention, there is a significant positive effect of satisfaction on revisit intention, there is a significant positive effect of satisfaction on revisit intention. There is a significant effect of perceived value on revisit intention through satisfaction, and there is a significant effect of promotion on revisit intention through satisfaction. Penelitian ini bertujuan untuk mengetahui pengaruh perceived value dan promotion terhadap revisit intention dengan satisfaction sebagai intervening. Data diperoleh dengan menggunakan metode survei dengan purposive sampling secara skala liktert kepada 220 responden pengujung Dunia Fantasi. Metode analisis data yang digunakan dalam penelitian ini adalah Structural Equation Modeling (SEM) menggunakan Software LISREL versi 8.8. Hasil penelitian menunjukkan bahwa ada pengaruh positif signifikan perceived value terhadap satisfaction, terdapat pengaruh positif signifikan promotion terhadap satisfaction, terdapat pengaruh positif signifikan perceived value terhadap revisit intention, terdapat pengaruh positif signifikan promotion terhadap revisit intention, terdapat pengaruh positif signifikan satisfaction terhadap revisit intention, terdapat pengaruh signifikan perceived value terhadap revisit intention melalui satisfaction, dan terdapat pengaruh signifikan promotion terhadap revisit intention melalui satisfaction.

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Predicting Private and Public Pro-Environmental Behaviors in Rural Tourism Contexts Using SEM and fsQCA: The Role of Destination Image and Relationship Quality

Rao

Qiu

Morrison

et al. 2022

Land

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The importance of pro-environmental behavior in tourism has been established, but explaining its sub-dimensions, especially in the private and public dimensions, is under-researched. Existing literature on tourism research mainly uses SEM to analyze tourist pro-environmental behavior, while fsQCA is scarcely implemented. In this study, SEM is applied to reveal the links among destination image, relationship quality, and pro-environmental behavior, while fsQCA is utilized to investigate configurations predicting pro-environmental behavior. Responses of 285 tourists were collected and analyzed to test the proposed hypotheses. The SEM results showed that (1) destination image directly and positively affected relationship quality (including satisfaction and destination trust); (2) relationship quality was found to positively and directly influence private and public pro-environmental behaviors; (3) relationship quality did mediate the influence of destination image on private pro-environmental behavior partially, while it played a full mediating role in the effect of destination image on public pro-environmental behavior. The findings from fsQCA indicated that (1) three sufficient configurations consistently lead to a high level of private pro-environmental behavior: (a) high destination image and satisfaction, (b) high destination image and trust, (c) high relationship quality; (2) there was only one sufficient causal configuration for a high level of public pro-environmental behavior: high relationship quality. The results provide tenable evidence that relationship quality can be a vital factor enhancing the sub-dimensions of pro-environmental behavior. The integration of these two methods helps to open the black box of tourist pro-environmental behavior in rural tourism contexts in a more systematic and holistic way.

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Car Tourism in China: The Mediation Effect of Perceived Value and Tourist Satisfaction on the Relationship between Destination Image and Loyalty

Cited by 14 publications

References 39 publications

Empirical Analysis on Influence of Authenticity Perception on Tourist Loyalty in Historical Blocks in China

Empirical Analysis on Influence of Authenticity Perception on Tourist Loyalty in Historical Blocks in China

Pengaruh Perceived Value dan Promotion terhadap Revisit Intention dengan Kepuasan sebagai Intervening

Predicting Private and Public Pro-Environmental Behaviors in Rural Tourism Contexts Using SEM and fsQCA: The Role of Destination Image and Relationship Quality

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