Petrol frequently contains the additive methyl tertiary butyl ether (MTBE). Because of its significant health risks, MTBE pollution of surface and ground water is a severe concern for the environment. Highly porous physically activated carbons, particularly CO2-activated carbon (CO2-AC) and steam-activated carbon (Steam-AC), were obtained from date stones as potential eco-friendly adsorbents for MTBE from contaminated water. The chemical composition, microstructure, textural, and structural characteristics of adsorbents were characterised by elemental analysis, SEM, N2 sorption, XRD, and FTIR. The adsorption process evaluation based on the initial MTBE concentration, liquid-to-solid ratio, and equilibrium contact time. CO2-AC and steam-AC adsorbents have high surface areas of 819.5 m2/g, and 567.7 m2/g, respectively. At 40 °C, CO2-AC has an adsorption capability of 181.36 mg/g. The adsorption result was best fitted by the Freundlich model. The two-step intraparticle diffusion process prevailed the adsorption process, and the pseudo-second-order model presented an optimal fit for the adsorption kinetics models. Spontaneous physical adsorption was endothermic when CO2-AC adsorbs at 40 °C because ∆G was − 6.34 kJ/mol. Finally, the water quality improved and the salt content, the alkalinity, and the hardness decreased with the use of CO2-AC as an environmentally friendly adsorbent for removing MTBE from the polluted water.