Cardiovascular response patterns and speech: a study of air traffic controllers.

Henderson, Peter; Bakal, Donald A.; Dunn, Brenda

doi:10.1097/00006842-199001000-00003

Cited by 9 publications

(6 citation statements)

References 27 publications

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“…Another approach to the study of the cardiovascular correlates of naturally occurring interpersonal communication involves employing a particular workforce as participants~Henderson, Bakal, & Dunn;Jamner, Shapiro, Goldstein, & Hug, 1991;Sausen, Lovallo, Pincomb, & Wilson, 1992!. Work site studies permit the evaluation of the cardiovascular correlates of real-life stressors under relatively consistent conditions.…”

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confidence: 99%

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Workday communication and ambulatory blood pressure: Implications for the reactivity hypothesis

et al. 1999

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Ambulatory blood pressure monitoring was used to investigate the cardiovascular correlates of naturally occurring interpersonal interactions. Participants were New York City traffic agents, who routinely engage in conflict-prone communication with the public under relatively fixed conditions. Talking with the public, supervisors, or coworkers was associated with levels of systolic and diastolic blood pressure and heart rate that exceeded a resting baseline. Blood pressure was higher when agents were talking to the public than when they were talking to coworkers or engaged in a noncommunicative work task. Systolic blood pressure response during communication was associated with the agent's mood. Blood pressure effects associated with communication appear to persist after the communication has ceased. Implications of these data for the reactivity hypothesis of the pathogenesis of cardiovascular disease are discussed.

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confidence: 99%

“…investigation of air traffic controllers, studies of employees have not explicitly examined episodes of interpersonal interaction. Henderson et al~1990! reported that work-related communication was generally associated with sympathetic activation but of a lower intensity than expected, possibly because the workload at the time of the study was below normal.…”

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Workday communication and ambulatory blood pressure: Implications for the reactivity hypothesis

et al. 1999

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“…. However, several studies (e.g.,Henderson, Bakal, & Dunn, 1990;Kelsey, 1991; Linden, 1987) have demonstrated that speech rate has minimal effects on measures of autonomic reactivity to stress, so it is unlikely that the increased speech rate can entirely explain the relative magnitude of the This document is copyrighted by the American Psychological Association or one of its allied publishers.This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.…”

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confidence: 99%

Presence of human friends and pet dogs as moderators of autonomic responses to stress in women.

Allen¹,

Blascovich²,

Tomaka³

et al. 1991

Journal of Personality and Social Psychology

402

250

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Autonomic responses were measured while 45 adult women performed a standard experimental stress task in the laboratory with only the experimenter present and 2 weeks later at home in the presence of a female friend, pet dog, or neither. Results demonstrated that autonomic reactivity was moderated by the presence of a companion, the nature of whom was critical to the size and direction of the effect. Ss in the friend condition exhibited higher physiological reactivity and poorer performance than subjects in the control and pet conditions. Ss in the pet condition showed less physiological reactivity during stressful tasks than Ss in the other conditions. The results are interpreted in terms of the degree to which friends and pets are perceived as evaluative during stressful task performance. Physiological reactivity was consistent across the laboratory and field settings. Because individuals who experience pronounced, frequent, or enduring autonomically mediated cardiovascular responses to stress may be at risk for the development of cardiovascular disease (Clarkson, Manuck, & Kaplan, 1986; Manuck & Krantz, 1986), psychological variables that mediate or moderate autonomic reactivity to stress are important to consider. Nearly all research on psychological moderators of autonomic reactivity has focused on personality variables, such as coronary-prone behavior type, hostility, anger, aggression, anxiety, and denial (Houston, 1986). Relatively little attention has been paid to social psychological constructs such as attitudes and relationships. This study focused on the presence of others as a potential moderating variable in stressful situations. Specifically, we were interested in the degree to which potentially evaluative and nonevaluative others could act as buffers of autonomic reactivity during a stressful situation. In addition, we were interested in a comparison of laboratory and field sites. Social facilitation theory (Zajonc, 1965,1980) posits that the presence of others increases arousal, which in turn increases or decreases performance as a function of the degree to which task requirements are based on well-learned dominant responses. Zajonc's (1965) social facilitation formulation posited that the mere presence of others increases an individual's arousal and affects performance. Recently, Cacioppo, Rourke, Marshall-Goodell, Tassinary, and Baron (1990) clarified the impact of the presence of others on arousal by demonstrating that the presence of others does not increase basal levels of physiologi-This research was supported by Grant BRSG S07 RR 07066 awarded by the Biomedical Research Support Program, National Institutes of Health, to Karen M. Allen. We express our appreciation to several anonymous reviewers for their comments on a previous draft of this article.

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“…Several methods are available to analyze mental activities. Subjective measurements such as self-reports [1], [2], performance measurements [3], body posture/movements [4], objective measurements such as physiological indicators [5] are typical examples of methods often applied to analyze the mental activities. However, some of those approaches suffer partially from limitations in predictive power and general applicability [6].…”

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confidence: 99%

Ergonomic Analysis of Different Computer Tools to Support the German Air Traffic Controllers

Didier

Wilamowitz-Moellendorff

Bruder

2009

Engineering Psychology and Cognitive Ergonomics

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supported the German Air Traffic Control in analyzing how the implementation of new tools influences the work procedures of the air traffic controllers and if a modification of the work structures is necessary. New tools, such as "Data link" (contact with the pilot via an electronic connection), the Problem Display Window and the Main Data Window that replaces the former flight strips, were tested in simulations. The goals of the study were to select the most appropriate investigation method to be used, taking into account the specific features of the controllers' work, to test different tools in a simulated environment and to analyze the impact of the new tools on the air traffic controllers.

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Cardiovascular response patterns and speech: a study of air traffic controllers.

Cited by 9 publications

References 27 publications

Workday communication and ambulatory blood pressure: Implications for the reactivity hypothesis

Workday communication and ambulatory blood pressure: Implications for the reactivity hypothesis

Presence of human friends and pet dogs as moderators of autonomic responses to stress in women.

Ergonomic Analysis of Different Computer Tools to Support the German Air Traffic Controllers

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