Career Counselling Chatbot Using Cognitive Science and Artificial Intelligence

D’silva, Godson Michael; Jani, Megh; Jadhav, Vipul; Bhoir, Amit; Amin, Prithvi N.

doi:10.1007/978-981-15-3242-9_1

Cited by 16 publications

(8 citation statements)

References 3 publications

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“…Analyses indicate that Chatbots are being used to help students make vital decisions on their various academic programmes or activities by providing recommendations on academic matters. Ho, Ismail and D'Silva [21]; [22]; [23] built a Chatbot with the intent of helping individuals gain a better understanding of themselves as well as employment trends, allowing them to make more informed career and education selections.…”

Section: Literature Reviewmentioning

confidence: 99%

Proactive Chatbot Framework Based on the PS2CLH Model: An AI-Deep Learning Chatbot Assistant for Students

Almada

Patel

2022

Lecture Notes in Networks and Systems

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Nowadays, universities are using more technologies dealing with students' interactions. The chatbot supported with Artificial Intelligence (AI) -Deep Learning (DL) technology exhibited a better ability and efficiency in various assistant situations. However, the effectiveness of the education chatbot is still not satisfactory. This paper proposes a new chatbot framework that integrated students' learning profiles and enhanced chatbot components to improve student interaction. The new chatbot framework uses knowledge from the PS2CLH model and AI -DL to build a proactive chatbot for assisting students' learning on their academic subjects and controllable learning factors. One of the principal novelties of the chatbot framework lies in the studentlecturer/assistant facilitator. The proactive chatbot applies multimodality to students' learning process to retain students' attention and explain the content in different ways using text, image, video, and audio to assist students and improve their learning experience effectively. Furthermore, the chatbot proactively suggests controllable learning factors for students to work on, improving their academic performance. The testing results demonstrated that the proactive chatbot offered sound accuracy and more effective learning support than other chatbots.

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Section: Literature Reviewmentioning

confidence: 99%

Proactive Chatbot Framework Based on the PS2CLH Model: An AI-Deep Learning Chatbot Assistant for Students

Almada

Patel

2022

Lecture Notes in Networks and Systems

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“…This paved the way for machine learning, which is designed and programmed in an approach that assesses a large volume of data fed, deducing patterns from them and providing a conclusive answer. This further resulted in the development of Big Data [7]. Artificial intelligence was originally coined by John McCarthy in 1956 that inferred AI as the amalgamated aspect of scientific constructs with the engineering domain to produce "intelligent machines" [8].…”

Section: Overview Of Artificial Intelligencementioning

confidence: 99%

“…These automated chatbots ask questions revolving against common issues such as shipping issues, cross-selling goods that increase client engagement. The applications of Slacks and Facebook messenger employs virtual and voice assistance to chat and interact with the customers [7]. The use of AI is not restricted to commercial fields only.…”

Section: Benefits Of Artificial Intelligencementioning

confidence: 99%

Review of Artificial Intelligence: A Driver of Unemployment or Navigation towards a Prospective Future?

Maity¹

2022

ijcsrr

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Artificial intelligence has swiftly penetrated our lives that eased our way of life. With its massive utility in healthcare, education and other commercial sectors, AI has evolved as a boon to the world. Nevertheless, atomisation has resulted in large-scale job loss, retrenchment and unemployment, substituting human labour, resulting in controversies about the significance of advanced technological progressions. This study argues about the extent to which AI has led to unemployment changing the macroeconomics versus the new job opportunities opened by AI and other technological developments, augmenting productivity level and improving quality of service delivered.

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“…Teachers can keep tabs on their students' development and expedite activities by sending the results of their examinations to them via chatbots. Students are increasingly relying on chatbots to assist them in choosing between various courses and extracurriculars (D'Silva et al, 2020;Ho et al, 2018;Ismail & Ade-Ibijola, 2019). Several studies suggest that chatbot systems can help students with their research and growth by providing accurate answers to theoretical questions.…”

Section: Background Of Studymentioning

confidence: 99%

“…Several studies suggest that chatbot systems can help students with their research and growth by providing accurate answers to theoretical questions. A chatbot that directs students to relevant content on websites like Wikipedia might be helpful for students looking to expand their knowledge in their chosen area (D'Silva et al, 2020).…”

Section: Background Of Studymentioning

confidence: 99%

The acceptance of chatbot technology to support academic activity at the University of KwaZulu-Natal.

Johnson

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Career Counselling Chatbot Using Cognitive Science and Artificial Intelligence

Cited by 16 publications

References 3 publications

Proactive Chatbot Framework Based on the PS2CLH Model: An AI-Deep Learning Chatbot Assistant for Students

Proactive Chatbot Framework Based on the PS2CLH Model: An AI-Deep Learning Chatbot Assistant for Students

Review of Artificial Intelligence: A Driver of Unemployment or Navigation towards a Prospective Future?

The acceptance of chatbot technology to support academic activity at the University of KwaZulu-Natal.

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