We consider a two-agent hierarchical organization with a leader and a specialist in a reputation-signaling model. The specialist proposes an innovative but risky project to the leader, and decides whether to exert an effort to improve the value of the project, which benefits the organization. The leader decides whether to endorse the project or block it. The leader's competence is her private information, and the market updates its belief about the leader's type based on observation of her action (endorsing the project or blocking it) and its outcome. In equilibrium, the leader could behave excessively conservatively when she is subject to reputation concerns. We have two main findings. First, aside from its usual distortionary effects, the leader's reputation concern has a beneficial effect by inducing the specialist to supply productive effort and improves the organization's performance. Second, there exists a nonmonotonic relationship between the perceived competence of the leader and the performance of the organization. As a result, a paradox of mediocracy emerges: The organization may benefit from a seemingly mediocre leader, as a mediocre leader motivates the specialist to exert effort, which offsets the efficiency loss due to incorrect decisions.Everyone knew he was brilliant, but the presentation showed just how brillian the was.-Anonymous Bank One board member on Jamie Dimon in the bank's search for a new CEO, 1999.
| INTRODUCTIONIn the selection of political, business, and professional leaders, it is often argued that preference should be given to candidates with a higher reputation for-that is, a more favorable estimate of-competence. Such reputation for competence is often exemplified by a stellar career track record and/or superior academic credentials. This broadly epitomizes the idea of meritocracy. The pursuit of meritocracy is evidenced by the ascent of external chief executive officer (CEO) markets, the hype surrounding celebrity CEOs, and the turnover in C-suites at troubled firms. In politics, candidates' knowledge of policy and ability to learn are frequently evaluated and commented on by voters and pundits alike, and form an important basis for voters' electoral choices. Consider, for instance, the challenge posed by Howell Raines-then-executive editor of the New York Times-regarding George W. Bush before the 2004 US presidential