Caring Behaviors: Perceptions of Acute Care Nurses and Hospitalized Patients with Diabetes

Modic, Mary Beth; Siedlecki, Sandra L.; Griffin, Mary T. Quinn; Fitzpatrick, C.

doi:10.1177/237437431400100107

Cited by 18 publications

(15 citation statements)

References 9 publications

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“…In other words, there was a difference between the expectations of the patients and actual compassionate nursing care provided to them. This is consistent with Modic (2016), Sinclair et al, (2016), Lown (2017) and Joolaee (2014) [22], [23], [24], [25].…”

Section: Discussionsupporting

confidence: 88%

The Importance and Extent of Providing Compassionate Nursing Care from The Viewpoint of Patients Hospitalized in Educational Hospitals in Kermanshah - Iran 2017

Dalvandi¹,

Vaisi-Raygani²,

Tabrizi³

et al. 2019

Open Access Maced J Med Sci

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AIM: This study is an attempt to determine the importance and extent of providing compassionate nursing care from the hospitalised patients’ viewpoint in educational hospitals in Kermanshah-Iran 2017 METHODS: The study was carried out as a descriptive, analytical work in the hospitals affiliated to Kermanshah University of Medical Sciences on 300 patients in 2017. The patients were selected through convenient sampling, and Burnell Compassionate Care Scale was filled by the participants. The collected data was analysed in SPSS (v.20) using descriptive and inferential statistics. RESULTS: The results showed that the mean and standard deviation score of importance and extent of compassionate care were 3.27 ± 0.526 and 2.80 ± 0.647 respectively. There was a significant difference between these two scores (p < 0.001). About all the factors in compassionate nursing care, there was a significant difference between the importance and extent of compassionate nursing care. The mean score of the importance of compassionate nursing care from female patients’ viewpoint was higher than that of men (p = 0.032). The observers with college educations perceived the extent of compassionate nursing care less than the other groups of participants (p = 0.008). CONCLUSIONS: There was a significant difference between the importance and extent of compassionate nursing care from the patients’ point of view. This highlights negligence by the nurses of this critical aspect of care. It is recommended, therefore, to add compassionate nursing care to nursing programs and commission more research works on other groups of health care personnel.

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Section: Discussionsupporting

confidence: 88%

The Importance and Extent of Providing Compassionate Nursing Care from The Viewpoint of Patients Hospitalized in Educational Hospitals in Kermanshah - Iran 2017

Dalvandi¹,

Vaisi-Raygani²,

Tabrizi³

et al. 2019

Open Access Maced J Med Sci

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show abstract

“…Patients of the general wards were satisfied with nurses' technical and professional care and their quick delivery of nursing care; while they were dissatisfied with patient education, treatment plan and pain management and inadequate response to patients' needs (Mien Li GOH and Vehviläinen-julkunen, 2016). For tailoring nursing interventions or caring behaviors of nurses to patients' requirements, it is essential to understand patients' perception (Modic et al, 2016).…”

Section: Introductionmentioning

confidence: 99%

Evaluation of Service Quality in Nursing and Patient Satisfaction: Perception of Patients and Student Nurses

Jagoda¹,

Edirisinghe²,

Meegoda

2019

Global Public Health Conference

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Evaluation of service quality and patient satisfaction should be an ongoing process for improving the quality of patient care. Quality of caring behaviour significantly impact on patient satisfaction. The aim of this study was to determine the service quality of nursing care through patients' and student nurses' perception on nurses' caring behaviours and patient satisfaction. This descriptive study was conducted in 2018 in the surgical and medical wards of a leading hospital in Southern Province, Sri Lanka. The study population was patients (N=300) and 3rd-year student nurses (N=115). Random sampling technique was used. Validated and modified 5 point-Likert scales of "perception of caring-behaviors" and "SERVQULAL" were employed. Jean Watson's theory of human caring was incorporated in the study. Descriptive analysis, Pearson's correlation, and regression analysis were performed. The mean was computed (1-5) and higher score reflected positive perception. Patients' perception was above average level on caring behaviour (4.07±0.54) and satisfaction (3.21±0.64). There was a strong correlation between perceived caring behaviour and patient satisfaction (Pearson Correlation 0.65). Findings revealed that patients rated higher in terms of caring behavior compared to the ratings of student nurses (3.47±0.65) and there was a significance difference between two groups (0.03< 0.05). According to regression analysis between independent (caring behaviour) and dependent variable (satisfaction), R2 was 0.44. Jean Watson's theory of care, bedside handover, information provision to the patients, empathetic approach and patients' awareness on ideal nursing care are recommended to further increase quality and satisfaction. Area of culturally appropriate therapeutic touch is recommended for future research.

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“…For the CNPI there are 4 subcategories that identify the domains for nurse caring behaviors, they are clinical care, relational care, humanistic care, and comforting care. A secondary analysis was conducted on the patient/family data ( statistical significance found in this study is similar to other studies of nurses reporting that they provide caring behaviors more frequently than patients actually report receiving them (Cossette, Pepin, Côté, & De Courval, 2008;Levy-Malmberg & Hilli, 2013;Modic, 2014). No difference in rating among the subscales for caring behaviors indicating nurses performed similarly pre and post intervention in regard to practicing caring behaviors.…”

Section: Statistics and Data Analysissupporting

confidence: 69%

Perceptions of Caring in the Pediatric Medically Complex Population

Becerra-Ortiz

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Caring Behaviors: Perceptions of Acute Care Nurses and Hospitalized Patients with Diabetes

Cited by 18 publications

References 9 publications

The Importance and Extent of Providing Compassionate Nursing Care from The Viewpoint of Patients Hospitalized in Educational Hospitals in Kermanshah - Iran 2017

The Importance and Extent of Providing Compassionate Nursing Care from The Viewpoint of Patients Hospitalized in Educational Hospitals in Kermanshah - Iran 2017

Evaluation of Service Quality in Nursing and Patient Satisfaction: Perception of Patients and Student Nurses

Perceptions of Caring in the Pediatric Medically Complex Population

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