Caring Values and Its Significance to Shariah-Based Quality Management System (Ms 1900) Implementation Among Malaysia’s University Employees

Abstract

This study examines employee’s perceptions at a Private University in Malaysia on applying employee caring values in compliance with the Shariah-Based Quality Management System (MS 1900). In this study, 297 respondents were involved, encompassing two primary campuses in Putrajaya and Pahang employing quantitative methods. This study’s data collection is through a survey study with questionnaires distribution developed based on relevant literature. The research findings indicate that caring values application has a significant relationship (r =.758 and p = .000) in Shariah-Based Quality Management System implementation in the university, generating job satisfaction. Furthermore, the study’s findings may guide other higher education institutions to obtain MS 1900 certification. Through MS 1900 certification, the organisational management system can improve its performance and excellence, ultimately contributing to employee’s contentment and satisfaction.

Appraisal of the Empowerment and Training Program in Achieveing Zakat Amil Performance Through Islamic Job Satisfaction

“…This is in accordance with the need fulfillment theory according to Handoko (2010), which explains that an increase in a person's satisfaction is directly proportional to the fulfillment of his needs, so that it can strengthen that an Amil will feel happier and more grateful when his needs are met. This is in accordance with the opinion of Mohamed et al (2013) regarding the concept of satisfaction in an Islamic perspective, that in life, humans do not only concentrate on how to work for the purpose of satisfying the world but must be balanced to work with the main goal of seeking the pleasure of Allah SWT.…”