Case: Digital Governance Office

Zamora, David; Barahona, Juan; Palaco, Ileana

doi:10.1016/j.jbusres.2016.03.013

Cited by 9 publications

(4 citation statements)

References 3 publications

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“…Within companies, there is an ever-increasing number of positions in the areas of digital marketing and digital communication (Constantinides, 2014; Ting, 2015; Bologva et al , 2016). These positions are needed to handle the new type of media and communicate directly with an online audience, being capable of addressing the challenges of real-time communication and the need to engage with customers (Tench and Jones, 2015; Valos et al , 2016; Zamora et al , 2016). The recent streams in practice and in academic literature show that, in dealing with consumers, there is now a demand for factors that include storytelling, greater awareness, the creation of brand communities and augmented reality (Habibi et al , 2014; Scholz and Smith, 2016).…”

Section: Social Media Enable the Emergence Of New Professionalsmentioning

confidence: 99%

Governing social media: the emergence of hybridised boundary objects

Arnaboldi

Azzone

Sidorova

2017

AAAJ

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Purpose The purpose of this paper is to explore the processes whereby organisational actors can seize the opportunities opened up through social media, and the way in which the relative information is managed. This allows these actors to move their occupational boundaries, exploiting the information for performance measurement purposes. The investigation was carried out within an organisational setting, where most occupational dynamics take place. The focus was on the role of artefacts within these occupational dynamics and the analysis drew upon the notion of boundary objects. Design/methodology/approach The research was based on case studies involving two organisations that make use of social media within and across several departments. The authors conducted semi-structured interviews with social media managers, department managers, analysts and financial controllers and senior executives. The results of the qualitative analysis of the interviews were completed with secondary sources of information, company reports, communications, public policies, codes of conduct and social media platform analyses. Findings This paper has implications for accounting studies, showing how marketing and communications managers entering the field of performance management can take the lead in social media management by collecting information from social media, constructing indicators and gaining ground in several decision-making centres. The findings highlight the role of new artefacts and organisational roles, whose purpose is to build a digital community. This process involves crossing the boundaries between internal functions and the inside and outside environment, with a driving phenomenon becoming visible: hybridisation. Faced with this change, reluctant accountants with a traditional mindset are more likely to observe the process at a distance, focusing more on their routine operations based on conventional data. Originality/value This paper shows that information derived from social media is already a reality that has gained significance through the construction of boundary objects. The paper highlights a driving phenomenon that is emerging in the surge to occupy the organisational terrain for controlling social media: that of hybridisation. The concept of hybridisation is not new in management accounting studies, but in this study can be applied to carrying out a joint analysis on both the boundary objects and their organisational trajectory. In the context of social media accounting, hybridisation is of central importance if both actors and objects are to be effectively positioned at its boundary.

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Section: Social Media Enable the Emergence Of New Professionalsmentioning

confidence: 99%

Governing social media: the emergence of hybridised boundary objects

Arnaboldi

Azzone

Sidorova

2017

AAAJ

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“…Additionally, the program streamlined the monitoring process, making it more efficient in identifying discrepancies or potential issues in fund usage (Syväjärvi et al, 2019;Zamora et al, 2016). Timely intervention became possible, leading to more effective fund supervision.…”

Section: Discussionmentioning

confidence: 99%

Optimising the Supervision of the Use of Village Funds through the Digital-Based Village Guard Program at the Bantaeng District Attorney's Office

Nisa,

et al. 2024

j. il.adm.publik.

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Along with the development of village governance management and in an effort to realise excellent and quality services, as well as the great authority given to the village to plan development and manage its own budget, it is intended to empower and improve the welfare of the village community. This authority also provides opportunities for all village communities to participate in village planning and development. Integrated supervision between the prosecutor's office and the village government will bring various benefits. In addition, integrated supervision will also encourage transparency and community participation in the use of village funds. With a more effective supervision system in place, the community will feel more confident and involved in overseeing the use of village funds, thereby preventing and uncovering potential abuses. It is therefore important that we encourage and support the idea of a change in the supervision of the use of village funds that is integrated between the prosecutor's office and the village government. This can ensure transparent, accountable use of village funds, providing real benefits for the development and welfare of village communities. Then the Village Guard Information System (SI-JAGAD) was developed at the Bantaeng District Attorney's Office to optimise supervision of the use of the Village Fund. The data collection technique was carried out using a questionnaire instrument with closed and open question models. Respondents were asked to provide answers according to the conditions experienced. To determine the reliability coefficient of the questionnaire, Cronbach's Alpha was used.

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“…Through small android devices, hyperconnectivity has removed the need for the traditional offices [45]. Nowadays, office tasks can be done outside of office premises, such as during traveling, enjoyment outside or at home while spending time with family members.…”

Section: Technological Advancementmentioning

confidence: 99%

Identifying the Moderating Effect of Hyperconnectivity on the Relationship between Job Demand Control Imbalance, Work-to-Family Conflict, and Health and Well-Being of Office Employees Working in the Oil and Gas Industry, Malaysia

Kanwal

Isha

2022

Human Behavior and Emerging Technologies

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There is an increasing acknowledgment of the added value obtained by integrating technological efforts to engage employees round the clock for organizational productivity. Hyperconnectivity is the demand of time for competitive advantage in businesses, but studies on its impact on the health and well-being of the employees have been neglected in academic research. Hence, in this study, we investigated the effect of hyperconnectivity on health and well-being, and in moderating the effect of work-to-family conflict and job demand control imbalance on the health and well-being of the office employees. An online questionnaire survey was used to collect data from 410 office employees working in the oil and gas industry in Malaysia. Respondents were approached through the LinkedIn forum. Statistical tests, principal component analysis, structural equation modeling, and path analysis were conducted. It is found that hyperconnectivity has a negatively insignificant effect on health and well-being. In addition, hyperconnectivity significantly strengthens the negative effect of job demand control imbalance (22%) and work-to-family conflict (24%) on health and well-being. It is concluded that hyperconnectivity decreases health and expedites other psychosocial hazards related to the health and well-being of the employees. Urgent measures should be taken to reduce unnecessary and frequent online notifications, messages, emails, and phone calls, both during and off-working hours. In this way, the effect of job demand control imbalance and work-to-family conflict can be reduced on the health and well-being of the office employees. Considering the negative consequences of hyperconnectivity, this problem should be addressed in health and safety policies in organizations. Future studies can investigate the effect of hyperconnectivity on job demands and control separately.

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Case: Digital Governance Office

Cited by 9 publications

References 3 publications

Governing social media: the emergence of hybridised boundary objects

Governing social media: the emergence of hybridised boundary objects

Optimising the Supervision of the Use of Village Funds through the Digital-Based Village Guard Program at the Bantaeng District Attorney's Office

Identifying the Moderating Effect of Hyperconnectivity on the Relationship between Job Demand Control Imbalance, Work-to-Family Conflict, and Health and Well-Being of Office Employees Working in the Oil and Gas Industry, Malaysia

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