Case management for people with dementia living at home and their informal caregivers: A scoping review

Abstract

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Experiences of Ambulatory Patients With Huntington's Disease With Case Management

“…They appreciated the commitment of the CMHD, and the experienced reliability of the CMHD created an openness to share sensitive topics. Similar characteristics, among which are interpersonal skills, empathy, and a positive therapeutic relationship, are described as important for a case manager's role in a review of CM programs for dementia (Schiller et al, 2021). The common ground of all of these characteristics, and perhaps the base of the high value CMs as persons receive, is that they all potentially contribute to what may be by participants called a “bond of trust” (Schiller et al, 2021).…”

Collaboration and coordination of health and care services for older people with dementia by multidisciplinary health and care providers: a scoping review protocol

“…They found five different types of interventions with a widely varied design: case management, monetary support, referral enhancing, awareness and information, and inpatient focus 14. A variety of professions (eg, social workers, nurses) or multidisciplinary teams are involved in the process of coordinating health and care services for people with dementia 12 15–18. The professionals’ disciplinary background and the organisational affiliation have been described to have consequences for what is thought of as important when coordination of care is conducted for people with dementia.…”

“…Furthermore, multidisciplinary teams working collaboratively could result in more efficient primary, secondary and tertiary care for people with dementia 12. When coordinating services for people with dementia, and information sharing between different agencies and multidisciplinary care providers it is vital to provide appropriate support, and hence the communication between different agencies and professionals has been studied (eg, scheduled meetings, case conferences or web-based case files) 16–18. Less is known about the actual collaboration and coordination taking place between different actors working together either at the same or different level in a welfare system (ie, agency representatives, service providers, care units, between and among care teams) and what the consequences are for the individuals concerned and their significant others.…”

“…When it comes to the coordination of health and care services for older people with dementia, previous research has mostly been conducted from the perspective of case management, often also referred to as care management 14 19. Previous systematic reviews have described case management as a complex intervention to identify and cater for various needs among people with dementia16 18 and to coordinate medical and community services 16. However, case management, its process and implementation, may vary extensively in different countries due to different ways of organising support and services, management systems (including centralised vs decentralised systems), funding policies and also due to cultural variations governing the process 20.…”

“…A commonality of case management is that one key person coordinates and monitors all provided care support and services to the service user concerned 22. The impact of case management is diverse, probably because the actual work the case manager carries out varies between different legislations and welfare systems, and hence there is no standard definition of case management in previous scholarly work 12 18…”