Casino-induced satisfaction of needs and casino customer loyalty: the moderating role of subjective norms and perceived gaming value

Tsai, Henry; Fong, Lawrence Hoc Nang

doi:10.1080/10548408.2021.1952147

Cited by 12 publications

(7 citation statements)

References 69 publications

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“…Lastly, subjective norms can persuade tourists to switch to P2PA as people tend to avail the recommended service in order to get approval. Tsai and Fong (2021) found out that subjective norms act as a moderator between the satisfaction of needs and customer loyalty. Thus, strong subjective norms will increase the switching intentions among individuals.…”

Section: Mooring Factorsmentioning

confidence: 99%

Switching to peer-to-peer accommodation (P2PA): an extended push-pull-mooring model perspective from emerging economy

Gupta

Mahajan

Dogra

et al. 2022

JHTI

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PurposeDrawing on the Push-Pull-Mooring model, this study sheds light on the factors that drive tourists to switch from traditional hotels to peer-to-peer accommodation (P2PA) in light of the global spread of the Covid-19 pandemic.Design/methodology/approachData have been collected from 380 participants through an online pan India survey. The data were mainly analyzed by adopting structural equation modeling.FindingsAll the three categories of push, pull and mooring factors are crucial in explaining tourists' switching intentions from hotels to P2PA. Out of all the factors, subjective norm came out to be the most significant factor while satiation (push factor) and authentic experiences (pull factor) also came out to be important indicators.Practical implicationsThe findings of this study carry implications for hoteliers as well as P2PA platform hosts. Hotels need to re-conceptualize their standard services, décor and amenities while P2PA hosts need to continue providing authentic experiences and also comply with all the Covid-19 norms.Originality/valueThe study offers a comprehensive PPM model to determine tourists' intentions to switch from hotels to P2PA. Moreover, this paper is one of the early studies to provide insights into tourists' switching intentions amidst Covid-19.

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Section: Mooring Factorsmentioning

confidence: 99%

Switching to peer-to-peer accommodation (P2PA): an extended push-pull-mooring model perspective from emerging economy

Gupta

Mahajan

Dogra

et al. 2022

JHTI

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“…The structured model was evaluated using the Smart-PLS v.3.2.6 package and 10,000 bootstrap samples. Finally, considering that the current study has 15 measurable items, the current sample size of 217 is therefore sufficient for PLS-SEM analysis according to Hair et al (2017), and Tsai and Fong (2021) suggested “10-fold rule” for PLS-SEM.…”

Section: Methodsmentioning

confidence: 96%

When social media meets destination marketing: the mediating role of attachment to social media influencer

Zhu

Fong

Liu

et al. 2023

JHTT

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Purpose This study aims to investigate the mediating role of attachment to social media influencer between authenticity and enjoyment and then travel intention while watching social media influencer video. Design/methodology/approach This study used the survey approach to collect responses from respondents who have watched the social media influencer video. Partial least squares structural equation modeling technique was applied for the data analysis. Findings The results indicated that authenticities positively impact tourist attachment to social media influencer, enjoyment and hence visit intention. Attachment to social media influencer mediates the relationships between authenticities and enjoyment. Originality/value This study proposes and examines the role of attachment to social media influencers as a mediator between authenticities and tourist responses, which provided meaningful theoretical and practical insights for the future research on social media influencers.

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“…The latter, however, is a healthy form of nostalgia, typically engendering positive emotions and aspirations, such as enhancing one's sensitivity to the present moments (Cheung, 2023). Findings from Z. study indicated that travelers seek to self-actualize through nostalgic travel, especially in terms of reaching one's highest potential or attaining the ideal self (Tsai & Fong, 2021). For instance, through reminiscing and identifying with the superior virtues of a bygone community, individuals may be prompted to raise the expectation of their self-conduct.…”

Section: Nostalgic Travel Motivationmentioning

confidence: 95%

“…Findings from Z. Lin et al’s (2022) study indicated that travelers seek to self-actualize through nostalgic travel, especially in terms of reaching one’s highest potential or attaining the ideal self (Tsai & Fong, 2021). For instance, through reminiscing and identifying with the superior virtues of a bygone community, individuals may be prompted to raise the expectation of their self-conduct.…”

Section: Literature Reviewmentioning

confidence: 99%

Slowing Down in “Little Shanghai”: A Nostalgia-induced Framework of Reciprocity between Psychological Ownership and Heritage Preservation

Lin

Hong

Xiao

2023

Journal of Travel Research

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While the phenomenon of nostalgic heritage travel has gained traction, scarce inquiries have researched how nostalgia for heritage sites can render a means for heritage preservation. This inquiry utilized a multi-method qualitative design, with Study 1 inferring nostalgic heritage travel motivations from travel experiences documented in online travel diaries. Study 2 adopted the psychological ownership theory with data originating from semi-structured interviews to construct a nostalgia-induced framework of reciprocity between psychological ownership and heritage preservation. Findings first unveil an array of nostalgic heritage travel motives ranging from nostalgic reminiscing and glorification to nostalgia-induced playfulness and healing. Further, findings point to a reciprocal pattern of psychological ownership–heritage preservation fostered by three routes: exercise of control, intimate knowing, and investment of the self. Together, this research illuminates a past–present–future synthesis of self–place relations. It presents the concept of reciprocity driven by nostalgia to increase understanding of heritage preservation.

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Casino-induced satisfaction of needs and casino customer loyalty: the moderating role of subjective norms and perceived gaming value

Cited by 12 publications

References 69 publications

Switching to peer-to-peer accommodation (P2PA): an extended push-pull-mooring model perspective from emerging economy

Switching to peer-to-peer accommodation (P2PA): an extended push-pull-mooring model perspective from emerging economy

When social media meets destination marketing: the mediating role of attachment to social media influencer

Slowing Down in “Little Shanghai”: A Nostalgia-induced Framework of Reciprocity between Psychological Ownership and Heritage Preservation

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