"Catching My Wavelength": Perceptions of the Excellent Nurse

Jensen, Kirsten Pryds; Bäck‐Pettersson, Siv; Segesten, Kerstin

doi:10.1177/089431849600900310

Cited by 12 publications

(12 citation statements)

References 5 publications

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“…Patients experienced supportive conversation when the interaction with the contact person took place on an intimate, personal level (i.e., communication on the same wavelength wherein the intellectual and the emotional dimensions were intertwined) (Duldt, 1995;Jensen, Bäck-Pettersson, & Segesten, 1996). The perception of the kind of supportive conversation the patients need may differ.…”

Section: Discussionmentioning

confidence: 95%

Patients’ Experiences of Supportive Conversation as Long-Term Treatment in a Swedish Psychiatric Outpatient Care Context: A Phenomenological Study

Bäck‐Pettersson¹,

Sandersson

Hermansson

2014

Issues in Mental Health Nursing

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This study aims to describe patients' experiences of supportive conversation as long-term treatment in a psychiatric outpatient context. A focus group interview was conducted with six female patients (aged 40-60 years). Five key constituents captured the essence of the general structure of supportive conversation: being treated as a responsible person, sensing intimate contact and togetherness, perceiving stability in the relationship, learning to manage daily living, and growing as a person. Supportive conversations have a positive influence on the patient's state of mind and enhance self-confidence, thereby giving the inner strength to grow as a person.

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Section: Discussionmentioning

confidence: 95%

Patients’ Experiences of Supportive Conversation as Long-Term Treatment in a Swedish Psychiatric Outpatient Care Context: A Phenomenological Study

Bäck‐Pettersson¹,

Sandersson

Hermansson

2014

Issues in Mental Health Nursing

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“…When patients were asked about the characteristics of an excellent, caring nurse ("with a green thumb"), some outcome aspects of the interaction with the nurse emerged (89). Patients' individual needs were met through the nurses' skilful communication, wellbeing was promoted by technical competence and by a compassionate attitude and patients were affirmed as individuals in a trustful, harmonious relationship.…”

Section: Responses and Outcome Of Nurses' Caringmentioning

confidence: 99%

“…The caring nurse maintained this connectedness by being concordant. In the caring moment, this nurse made the patient take responsibility for her own situation and inspired her to work actively on the healing process (89). The nurse was regarded as caring when using herself and her entire capacity, including knowledge from nursing and medicine and knowledge about human beings and communication skills, in the interaction.…”

Section: Caring Moments As Connectednessmentioning

confidence: 99%

“…Patients' individual needs were met through the nurses' skilful communication, wellbeing was promoted by technical competence and by a compassionate attitude and patients were affirmed as individuals in a trustful, harmonious relationship. They also experienced comfort, relaxation, security, hope and empowerment (89).…”

Section: Responses and Outcome Of Nurses' Caringmentioning

confidence: 99%

“…The patients expressed the need for nurses who could create a caring contact, establish caring connectedness and develop a caring relationship. By being open and perceptive and truly present, the nurse immediately caught the patient's wavelength, understood the situation and treated the patient accordingly (89).…”

Section: Caring As Presencementioning

confidence: 99%

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Care of elderly lower limb amputees, as described in medical and nursing records

Bäck‐Pettersson

Björkelund

2005

Scandinavian Caring Sciences

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This thesis has a caring science perspective (caring in nursing). The general aim was to gain a deeper understanding of important aspects of caring in clinical practice from both the patients' and nurses' perspectives and to illuminate essential aspects of caring for future nursing research. In Study I, aspects of caring important to women (n = 10) suffering from breast cancer and the importance of the outcome of caring for patients' health and wellbeing was illuminated with a descriptive exploratory method. In Study II, caring and its influence on excellent nurses' (n = 5) attitudes, actions and professional growth was studied with a descriptive phenomenological approach. In Study III, caring as described in the medical and nursing records of lower-limb amputees (n = 45) was explored by content analysis. Study IV was conducted to illuminate essential areas in caring for future patient-related nursing research. A three-round Delphi technique was used on 95 nurses within a health care district.The results highlight the need for health care professionals who are competent, compassionate, courageous and concordant in order to develop caring in health care practice. The results also indicate that caring has a positive impact on vulnerable patients' health and wellbeing and on nurses' professional growth. Furthermore, this thesis explores the problem of documenting patients' suffering and caring needs in nursing records and the risk of inadequately prioritizing or of underestimating these needs. When prioritizing important areas for patientrelated nursing research, informed nursing practitioners prioritize research areas that will assure patients' wellbeing and a caring environment. Research areas across the full continuum of care, from wellness to death, are regarded as important. A focus on research aimed at preserving humanistic values and developing collaboration between health care providers across organizational boundaries in the health care system is stressed.This thesis points out the importance of caring encounters in modern health care practice and the need for investigation and research on connections with the creative use of health care resources in the 21 st century. SVENSK SAMMANFATTNINGDenna avhandling belyser några grundläggande aspekter av mänsklig omsorg (caring) inom professionell omvårdnad. Det övergripande syftet var dels att få en djupare förståelse för vilka aspekter av mänsklig omsorg i omvårdnaden (caring in nursing) som är väsentliga för både patienter och sjuksköterskor och dels att klargöra vilka områden inom mänsklig omsorg som sjuksköterskor prioriterar för framtida forskning. Avhandlingen har en vårdvetenskaplig ansats och är en sammanläggning av fyra delarbeten. Delarbete I och II belyser betydelsen av mänsklig omsorg från patienters och sjuksköterskors perspektiv. Delarbete III beskriver hur mänsklig omsorg dokumenteras i medicinska -och omvårdnadsjournaler. Delarbete IV visar på att mänsklig omsorg är ett prioriterat forskningsområde för framtiden. Delarbete I Mänsklig omsor...

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ePRO-based individual follow-up care for women treated for early breast cancer: impact on service use and workflows

et al. 2021

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Purpose:The increasing population of breast cancer survivors highlights the need to (re)consider how we utilize available services for survivorship care in oncology clinics.Electronic Patient Reported Outcomes (ePROs) can be used to identify patients' individual care needs and triage them to the right services. We examined the impact on service use, workflow and workload following the introduction of an ePRO based individual follow-up (PIFU) for women treated for early breast cancer.Methods: A multi-method approach was used. In a pilot randomized controlled trial the use of consultations, telephone calls and specialist referrals were systematically recorded. Comparison was done between PIFU and standard follow-up care (SFU).Focus group interviews with nurse navigators evaluated the impact on workflow and workload qualitatively. Results:The 64 women randomized to attend SFU used a mean of 3.8 (95% CI: 3.5 -4.1) planned consultations during the two-year study period compared to a mean of 1.9 consultations (95% CI: 1.4 -2.4) for the 60 women randomized to PIFU (P < 0.001).Urgent appointments were more frequent in SFU (mean of 0.47 vs 0.22 per patient, P = 0.03). No statistically significant differences were observed in the use of telephone calls and specialist referrals. The nurse navigators did not experience an increase in their workload, but implementation of PIFU may require a re-structured workflow. Conclusions: The ePRO based individual follow-up could change organization of care and re-allocate services for those in need of it. Implications for Cancer Survivors: ePRO based individual follow-up could potentially ensure more time for those most in need of face-to-face care.

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"Catching My Wavelength": Perceptions of the Excellent Nurse

Cited by 12 publications

References 5 publications

Patients’ Experiences of Supportive Conversation as Long-Term Treatment in a Swedish Psychiatric Outpatient Care Context: A Phenomenological Study

Patients’ Experiences of Supportive Conversation as Long-Term Treatment in a Swedish Psychiatric Outpatient Care Context: A Phenomenological Study

Care of elderly lower limb amputees, as described in medical and nursing records

ePRO-based individual follow-up care for women treated for early breast cancer: impact on service use and workflows

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