“…For one, despite the emphasis many operations place on the live monitoring of cameras, operator activity is often low. This finding is consistent across various operational definitions of activity, such as crimes reported to police by CCTV operators , arrests in response to CCTV detections (Ditton and Short, 1999;Norris and Armstrong, 1999b;, evidence or intelligence captured by CCTV (Sarno et al, 1999;Waples and Gill, 2006;King et al, 2008), and proactive 'targeted surveillances' conducted by CCTV operators (Norris and Armstrong, 1999a;Lomell, 2004;Norris and McCahill, 2006). Researchers have provided a variety of explanations for the consistently low-levels of activity, including the often high camera to operator ratio (Keval and Sasse, 2010;, the lack of formal training of operators (Bulos and Sarno, 1996;Loveday and Gill, 2004), lack of motivation on the part of operators (Norris and McCahill, 2006), and the fact that operators are often tasked with responsibilities unrelated to the proactive monitoring of cameras (Leman-Langlois, 2002;.…”