Social learning and knowledge co-production Social learning is described as learning in and with social groups through interaction (Siebenhüner, 2005), which occurs when participants share their experiences, ideas and environment with others during a group activity (Armitage et al., 2008). It is a re-iterative process of assimilation through the interpretation of issues in terms of existing mental models and accommodation through changing of the mental models to make sense of the issues. When participants engage in deliberation within a collaborative dialogue, they learn as individuals and as a group about the problem, their goals, perspectives of other The key process components include: facilitation, diversity of participants and a democratic structure (Daniels & Walker, 2001; Mostert et al., 2007). Skilled facilitation is a prerequisite of any participatory process as a facilitator ensures that all participants feel comfortable to share their ideas, remain focussed to the objective of the task and prevent domination of one participant (Daniels & Walker, 2001; Johnson et al., 2012). Having a diverse group of participants ensures that greater breadth of worldviews, mental models and experiences are included in the process (Jones et al., 2011; Rinner, 2001). A democratic structure Researchers have now started to shift their focus from user-friendliness to the usefulness of such tools on improving the quality of the planning practice. Te Brommelstroet (2017) argues that user-friendly PSS are means rather than a goal and suggests to focus on the actual goal of improving the quality of planning practice. Traditionally, the added value of these tools was seen as improving the outcome of the process. However, in the last decades, the focus of most researchers have shifted towards improving the planning process and therefore, How can approaches of interactive map-based support systems support social learning and knowledge co-production processes? Research methodology In this study a sociotechnical view has been adopted to explore the usefulness of interactive map-based support systems for engendering social learning and knowledge co-production. A sociotechnical view draws on design research * This chapter is based on the article: