2007
DOI: 10.18267/j.pep.300
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Certification as a Viable Quality Assurance Mechanism in Transition Economies: Evidence, Theory, and Open Questions

Abstract: Abs tract:Tra di ti o nal ly, en for ce ment of con su mer pro tecti on laws me ant to pro vide qua li ty as su ran ce of go ods and ser vi ces was con si de red a re spon si bi li ty of the sta te in its va ri ous gui ses. Un for tuna te ly, en for ce ment is an ex pensi ve, and hen ce par ticu lar ly pro ble ma tic pro po si ti on in tran si ti on eco no mies that have many com pe ting de mands on their very scar ce re sour ces. An al ter na ti ve mode of en for ce ment is through re pu tati on. Yet for re p… Show more

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Cited by 19 publications
(38 citation statements)
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“…Eckel and Grossman () provide evidence, using university students, that an increase in the “deservingness” of the recipient (i.e., replacing students with the American Red Cross as the recipient) increases the quantity of donations. Ortmann and Svítková () suggest that charity certification programs may be used to signal quality.…”
mentioning
confidence: 99%
“…Eckel and Grossman () provide evidence, using university students, that an increase in the “deservingness” of the recipient (i.e., replacing students with the American Red Cross as the recipient) increases the quantity of donations. Ortmann and Svítková () suggest that charity certification programs may be used to signal quality.…”
mentioning
confidence: 99%
“…Ortmann and Svitkova (2007) explicitly examine charity certification when the motivations of certification intermediaries vary. Intermediaries either seek to maximize their own profit or to maximize the proportion of nonprofit donations that reach beneficiaries.…”
Section: Voluntary Accountability Programs and Signalingmentioning
confidence: 99%
“…Gugerty (2008) documents 10 country-level voluntary programs in sub-Saharan Africa and Sidel (2003) finds 17 in Asia. While previous studies provide descriptive or case study data on these nonprofit standard-setting initiatives (Lloyd 2005;Dale 2005; Independent Sector 2007), few studies have systematically sought to develop a deductive framework that can be applied across programs to explore questions about program emergence, design, and effectiveness (Ortmann and Svitkova 2007 is one notable exception). This article takes a first step in this direction by building on earlier approaches to derive a conceptual framework that can be applied across diverse programs, drawing on the economics of certification and club theory as well as the extensive literature on voluntary programs among firms [see Potoski and Prakash (2009) and deLeon and Rivera (2007) for reviews].…”
mentioning
confidence: 99%
“…ABFO also entertained a "GuideStar-like" online databank on nonprofits and their financial operations but did not take further action. Ortmann et al (2005) deem ABFO's failure "remarkable" given the success of other accreditation initiatives in Western Europe and the prominence of the ABFO initiators, and point to the inadequate engagement of key nonprofit sectoral players. While ABFO described its failures in institutional terms, placing blame on the lack of professional values in the nonprofit sector, Harrow (2006) identifies the "shadow of the state" and observes that "enforced self-regulation and voluntary compliance" as a result of government intervention helps guide organizational behavior toward public goals without limiting organizational autonomy and profit.…”
Section: A Failed Accreditation Model: the Accrediting Bureau For Funmentioning
confidence: 99%