2014
DOI: 10.1504/ijil.2014.063371
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Certified Business Process Manager: a transfer of innovation experience

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Cited by 7 publications
(3 citation statements)
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“…BPM also requires management commitments (Delgado et al, 2014;Jacklic et al, 2006;Gilbert, 2010;Gonçalves, 2010;Draghici et al, 2012;de Morais et al, 2014). BPM is structured around a cycle that includes the following steps: 1) process discovery; 2) process analysis; 3) process redesign; 4) process implementation; and 5) process monitoring and control (Dumas et al, 2013).…”
Section: Literature Reviewmentioning
confidence: 99%
“…BPM also requires management commitments (Delgado et al, 2014;Jacklic et al, 2006;Gilbert, 2010;Gonçalves, 2010;Draghici et al, 2012;de Morais et al, 2014). BPM is structured around a cycle that includes the following steps: 1) process discovery; 2) process analysis; 3) process redesign; 4) process implementation; and 5) process monitoring and control (Dumas et al, 2013).…”
Section: Literature Reviewmentioning
confidence: 99%
“…The innovation found in a given context enables a knowledge transfer process, sharing and adaptation to the market (Draghici et al, 2014). Another study highlights the importance of knowing the characteristics of the anchoring of knowledge identified in the innovation process, enabling an examination of its dynamic (Jokela et al, 2015).…”
Section: Innovationmentioning
confidence: 99%
“…Focusing on the first aspect, the ECQA is a not‐for‐profit association that aims to unify the certification processes for various professions, including 30 job roles in its portfolio. Papers around this initiative include certifications such as the SPI Manager , Social Media Networker , Social Responsibility Manager , and Business Process Manager .…”
Section: About the Special Issuementioning
confidence: 99%