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AbstractPurpose -The purpose of the study is to evaluate the objectives, priorities and criteria of digitization. It also analyses the open access initiatives adopted by the special libraries in National Capital Region of India. The paper further examines the motivating factors of using digital resources. Design/methodology/approach -The research paper is based on primary survey of librarians and users of special libraries. Weighted index has been used to analyse the factors of digitization while factor analysis is used to study the open access initiatives adopted by the libraries. Findings -Based on the primary goal of libraries, i.e. to increase their global visibility and the ultimate purpose of such digital projects is to provide greater access to their collections to promote research activities. The paper summarizes that increased accessibility is the most preferred objective; content value is most preferred criterion for digitization. The paper further identifies factors that motivated users to use digital resources. Practical implications -The availability of digital literature not only helps the local users but provides access to their resources and thus increases the visibility of these libraries globally. The revelation of special libraries to undertake such ventures is not only helpful to establish better information availability and visibility but also to maximize its value and worthiness. Originality/value -Most existing studies remain on the level of collecting data and interpreting specific cases on digital conversion but this paper not only interprets the reasons of digitization but also investigates reasons of user needs by factorizing them. This paper examines the objectives, criteria and prioritization of material for digitization. It further identifies the factors motivating users to access these digital resources.